Oklahoma Gas & Electric (OG&E) embarked on installing its Advanced Metering Infrastructure in 2008, rolled out their Smart Meters in phases, and offered a “SmartHours” program beginning in Norman, Oklahoma in 2010. The company now has completed Smart Meter deployment, installing more than 823,000 Smart Meters throughout its service area.
Each step of the way, OG&E has tested and fine-tuned how it is engaging customers to help them take full advantage of what its “Positive Energy Smart Grid” can offer. Today, an integral part of the utility’s strategy is having tools available on the “myOGEpower” web portal. There, customers can analyze their energy bills, see the energy they are using and its costs, understand dynamic pricing and learn which rate plan is best for them.