Monday, January 22, 2018
9 a.m. to 5 p.m. Symposium
5 p.m. to 7 p.m. Reception
SECC’s 2018 Consumer Symposium: Transforming the Customer Relationship is the industry’s top event focusing on consumer engagement around smart energy.
Co-located with DistribuTECH 2018, the Consumer Symposium presents a unique platform that addresses the issues shaping the utility-customer relationship today, while interfacing with trends shaping the future.
Attendees will gain insights and tactics on creating new, innovative solutions to help engage consumers in the smart grid and related technologies in 2018 and beyond. Industry stakeholders will learn proactive approaches in communicating the value of smart energy investments to consumers, in order to fulfill consumer expectations and boost satisfaction.