We invite you to submit a nomination for our 2018 Best Practices awards set to presented at our Consumer Symposium: Transforming the Customer Relationship on Monday, January 22, 2018 by completing the form below or by sending this nomination form back to

The inaugural Best Practices Awards will recognize five electricity providers (of all types, including energy retailers) across five distinct categories:

  • Consumer Education: Best in education or communication to consumers around smart energy technologies or programs.
  • Consumer Engagement: Exemplary level of participation in technology adoption, utilization (e.g., demand response) or a program related to energy engagement.
  • Culture Transformation: Evidence of significant shift toward increased customer centricity in an energy-related organization.
  • Smart Energy Innovation: Introduced a new consumer energy technology, application or technique related to energy engagement or distributed generation.
  • Underserved Markets: Consumer engagement product or program that has successfully penetrated an underserved market segment.