2019 State of the Consumer: Actionable Takeaways

In this hour-long Research Brief Webinar, Nick Corsetti from National Grid, Joe Morreale from ConEd along with Bridget Meckley and Greg Schwartz from SECC discussed the five key takeaways on the wants of today's energy consumers that were highlighted in the “2019 State of the Consumer” report and illustrated how these takeaways have been put into practice through examples of successful customer programs from electricity providers included in the "Optimizing Consumer Engagement" white paper.