What if your organization’s revenues suddenly dropped 90 percent? How would you survive? In this keynote address, we will explore key lessons we can learn from other industries navigating 2020, including:
- How successful companies engage with customers in times of turbulence
- Who customers and employees really trust these days
- How organizations invest in and maintain their reputation in a turbulent world
- How we navigate the “new normal”
This session will be led by Matt Silverman, Senior Partner at ICF Next, who helps regulated organizations and other Fortune 500 companies manage their brands in today’s complex word.