COVID-19 and the Shift to Virtual Solutions

The impact of the COVID-19 pandemic on the utility industry was swift and severe – programs were put on pause in the blink of an eye, staff were moved from offices to kitchen tables, necessities became next-to-impossible to get, and many difficult decisions were made about hourly reductions, pay cuts and furloughs.

For those remaining in the industry’s workforce, the burden became trying to innovate and pivot to new solutions that would work in this post-COVID-19 world. This e-book covers the trends, consumer sentiment and research from outside industries that have been leveraged to drive the pivots Franklin Energy is leading clients through, and the innovative new solutions developed in Franklin Energy’s Innovation Lab during this time.