The COVID-19 pandemic is creating a new reality as its impact has stretched to consumers of all generations and income levels. TransUnion is tracking consumer behavior changes and providing results to all to inform understanding and decision-making during this time of uncertainty.
In the sixth month of the COVID-19 pandemic, overall consumer financial impact remains stable at 57 percent. Concern about being able to pay bills and loans (77 percent) is at the highest level to date among impacted consumers, with significant increases among certain segments. There is also an increase in impacted Americans not knowing how they will pay upcoming bills and loans.