Join the national network of public power professionals who focus on customer services and community connections. You’ll have plenty of opportunities to compare notes, discover best practices, and learn from case studies. You will also meet other utility professionals — both veterans and those new to the electric utility industry — and share ideas and experiences in addressing critical areas. The agenda includes SECC's Nathan Shannon during the "Generational Communications: Do You Know Who You’re Dealing With?" session on Tuesday, October 27.