The Behavior, Energy & Climate Change Conference (BECC) is the premier international conference focused on understanding human behavior and decision-making and using that knowledge to accelerate the transition to a low-carbon future. The BECC Conference is convened by the American Council for an Energy Efficient Economy (ACEEE), California Institute for Energy and Environment at U.C. Berkeley and the Environmental and Energy Policy Analysis Center at Stanford University. Join SECC’s Deputy Director Nathan Shannon as he presents findings from the “Understanding Your SMB Customers” report.