Over the last few months, the COVID-19 pandemic has quickly transformed the day-to-day lives for nearly all Americans. Many have unfortunately found themselves out of work or with reduced hours, while everyone has been spending more time at home except for frontline workers. The energy sector, too, has felt the impacts of COVID-19 in the way of changing daily loads, new challenges in delivering programs, evolving customer expectations and more.

In the new Helping Consumers Through COVID Webinar Series, the Smart Energy Consumer Collaborative (SECC) will take a close look at the effects of COVID-19 on the energy industry, with a specific focus on residential and small-and-medium business customers. We will address the changes that have taken place as a result of the novel coronavirus, how industry stakeholders have responded to these changes, and what stakeholders can do to help consumers through this time.

Registration is currently open for the following webinars:

• Helping SMBs Manage the Effects of COVID-19
  Thursday, June 25 at 1 p.m. (ET)
• Helping Consumers Establish Service and Meet Payment Obligations
  Tuesday, July 14 at 1 p.m. (ET)
• Using Smart Speakers to Assist Consumers During COVID-19
  Thursday, July 23 at 1 p.m. (ET)

We will be adding additional topics to this series throughout the summer. If you would like to propose a topic and/or speaker, please email SECC’s Deputy Director Nathan Shannon.