COVID-19 Stakeholder Interview: Dave Elve, PayGo
Video To watch the video please login See the video Dave Elve, PayGo To access content please login Username or Email: Password: signup now | forgot password? Remember Me In… Continue reading
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Automating the Smart Home Video
…energy savings, comfort, convenience and other benefits. Share this video with your customers to help them understand the basics of smart home technologies and how they can begin the journey… Continue reading
Helping Consumers Establish Service and Meet Payment Obligations Webinar
Webinar To watch the webinar please login Replay the webinar Helping Consumers Establish Service and Meet Payment Obligations To access content please login Username or Email: Password: signup now |… Continue reading
2020 Best Practices Awards, Part I Webinar
…Remember Me A presentation from winners of SECC’s 2020 Best Practices Awards in three of the six categories: Product Innovation, Consumer Education and Underserved Markets. ComEd discussed their Bronzeville Community… Continue reading
Community-Centered Energy Engagement Webinar
Webinar To watch the webinar please login Replay the webinar Community-Centered Energy Engagement To access content please login Username or Email: Password: signup now | forgot password? Remember Me A… Continue reading
Voice Assistants & The Energy-Saving Smart Home Webinar
…password? Remember Me A webinar featuring Hannah Bascom from Google, Paul Wezner from Powerley and Gregg Knight from CenterPoint Energy who discussed how energy providers are utilizing smart speakers and… Continue reading
Helping Consumers Navigate EV Charging Webinar
…Putting the Customer First: Utility Case Studies Webinar July 25, 2024 Alleviating Americans’ Energy Burdens, Part 2 Webinar August 15, 2023 Computing Consumer Interest in AI Webinar August 27, 2024… Continue reading
Electric Vehicle Supply Equipment Pilot
…main objectives of understanding (1) light-duty electric vehicle (EV) load profiles, grid impacts, costs, and benefits, (2) how the utility may better serve all customers in the electrification of transportation,… Continue reading
Guiding Consumers on Solar Webinar
Webinar To watch the webinar please login Replay the webinar Guiding Consumers on Solar To access content please login Username or Email: Password: signup now | forgot password? Remember Me… Continue reading
Innovative Billing Strategies Webinar
…from their monthly bill and the strategies that electricity providers today are employing to improve customer experiences. Recommended Resources Computing Consumer Interest in AI Webinar August 27, 2024 Electrification at… Continue reading
Beyond Electrons: Value-Added Services for Customers Webinar
Webinar To watch the webinar please login Replay the webinar Beyond Electrons: Value-Added Services for Customers To access content please login Username or Email: Password: signup now | forgot password?… Continue reading
Digitalization and the Future of Energy
Report To access content please login Username or Email: Password: signup now | forgot password? Remember Me In this report, DNV GL reveals the current attitudes to, and challenges and… Continue reading
Voices of Experience: Leveraging AMI Networks and Data
…technology. The Voices of Experience (VOE) Initiative is unique in that it compiles the valuable insights and advice provided directly by utility personnel at the forefront who are working the… Continue reading
2019 Best Practices Awards Webinar
…organization has planned for the future. Recommended Resources Understanding the SMB Landscape Webinar June 18, 2024 2023 Best Practices Guide February 6, 2023 Electric Bills and Rate Plans Webinar December… Continue reading
COVID-19 and the Shift to Virtual Solutions
…the Road Report October 24, 2023 Renewables: Engaging Consumers in the Clean Energy Transition Report June 7, 2023 Electric Bills and Rate Plans: Consumer Awareness and Understanding December 7, 2022… Continue reading
2018 Consumer Trends: Maximizing Engagement Webinar
…SECC has created to assist industry stakeholders in communicating with consumers. Recommended Resources Electrification at Home and on the Road Webinar October 31, 2023 2023 State of the Consumer Webinar… Continue reading
Building Trust in the Energy Transition White Paper
…paper shares real-life examples from electricity providers (investor-owned, municipal and cooperative utilities) across the United States and Canada, such as Middle Tennessee Electric, SMUD, Hawaiian Electric, BC Hydro, ComEd, Puget… Continue reading
Identifying and Engaging with Vulnerable Customers During an Economic Crisis
…most likely to accrue high unpaid balances before COVID-19 moratoriums end – and how to proactively engage with them, saving your company lost revenue. BlastPoint has included advice on understanding… Continue reading
