Join us for the 2023 Members Meeting & Fall Workshop, which will be hosted by Red Ventures in Charlotte on October 4-5! Registration is now open for members, and the two-day agenda will be available in the first half of … Continue reading →

During our final webinar of the year on Thursday, December 7 at 1 p.m. (ET), we will share findings from the "Extreme Weather and Power Outages: Communicating with Customers" survey, which explored how to communicate with consumers about extreme weather … Continue reading →

During this Research Brief Webinar on Thursday, February 15 at 1 p.m. (ET), we will conduct a deep dive into the "Customer Satisfaction and the Smart Grid" report, which was based on a nationally representative survey of 1,500 Americans. The … Continue reading →

Join us for the 2024 Consumer Symposium, which will be held as part of DISTRIBUTECH International in Orlando on Monday, February 26.

As electricity providers move toward customer-centricity, they have a multitude of customer engagement and education strategies to consider for connecting with different types of consumers. During this one-hour Peer Connect Webinar on Tuesday, April 9 at 1 p.m. (ET), we … Continue reading →