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October 2020
Customer Connections Virtual Conference
Join the national network of public power professionals who focus on customer services and community connections. You’ll have plenty of opportunities to compare notes, discover best practices, and learn from case studies. You will also meet other utility professionals — both veterans and those new to the electric utility industry — and share ideas and experiences in addressing critical areas. The agenda includes SECC's Nathan Shannon during the "Generational Communications: Do You Know Who You’re Dealing With?" session on Tuesday,…
Find out more »November 2020
42nd PLMA Conference
The 42nd PLMA Conference, originally scheduled to be presented in Baltimore, Maryland, will instead be a virtual event with a mix of live and pre-recorded content. The conference agenda includes half-day live sessions on Tuesday, November 10, Wednesday, November 11, and Thursday, November 12, as well as on-demand sessions on a variety of important and thought-provoking topics. Additionally, a Live Member Orientation will held on the afternoon of Monday, November 9. Pre-recorded sessions will be available to all conference registrants.…
Find out more »Lower-Income Consumers & the Smart Energy Future Research Brief Webinar
In this one-hour webinar on Wednesday, November 18 at 1 p.m. (ET), we will examine the top findings from the “Understanding Lower-Income Consumers and the Smart Energy Future” report, which is based on a survey of 1,000 consumers with household incomes under $50,000. The speakers will shed light on who these consumers are and how they engage with smart energy technologies. The featured speakers will also discuss how lower-income consumers tend to engage with their electricity providers, their awareness of…
Find out more »December 2020
2020 Utility Case Studies Webinar
In this one-hour webinar on Wednesday, December 16 at 1 p.m. (ET), we will look at several utility programs and strategies that have been featured in SECC’s case studies throughout 2020. These initiatives were selected due to the notable benefits that they have delivered to consumers. Eva Molnar will discuss SCE’s transition to time-of-use rates and strategies to boost awareness of these new rates, while Rachel Charow of Con Edison will share programs aimed at assisting lower-income consumers in New…
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