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BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
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DTSTART;TZID=America/New_York:20250612T080000
DTEND;TZID=America/New_York:20250612T150000
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CREATED:20250529T134334Z
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UID:33337-1749715200-1749740400@smartenergycc.org
SUMMARY:U2030 INFLIGHT 2025 – Atlanta
DESCRIPTION:U2030 IN-FLIGHT 2025 is a six-city “flight path” event series designed for utility professionals focused on billing and payment innovations\, affordability and customer experience. SECC members can sign up for any of the events at the U2030 member rate of $59.
URL:https://smartenergycc.org/event/u2030-inflight-2025-atlanta/
LOCATION:The Georgian Terrace\, 659 Peachtree Street NE\, Atlanta\, GA\, 30308\, United States
CATEGORIES:Partner Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20250520T180000
DTEND;TZID=America/Denver:20250522T140000
DTSTAMP:20260415T063812
CREATED:20250318T183802Z
LAST-MODIFIED:20250318T183802Z
UID:33058-1747764000-1747922400@smartenergycc.org
SUMMARY:Uplight Customer Connect 2025
DESCRIPTION:Connect\, collaborate and drive change at Uplight Customer Connect 2025 on May 20-22 in Denver! Collaborate with other energy leaders and learn about the latest load flexibility and customer engagement industry trends\, case studies and emerging technologies in the Mile High City. \nRegistrations will be approved by Uplight as they curate the best participant mix. Check out the event webpage now to learn more about how Uplight Customer Connect inspires innovation\, collaboration and connection to advance the clean energy transition.
URL:https://smartenergycc.org/event/uplight-customer-connect-2025/
LOCATION:The Rally Hotel\, 1600 20th Street\, Denver\, CO\, 80202\, United States
CATEGORIES:Speaking Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250505T090000
DTEND;TZID=America/New_York:20250508T112000
DTSTAMP:20260415T063812
CREATED:20250327T132042Z
LAST-MODIFIED:20250327T132042Z
UID:33079-1746435600-1746703200@smartenergycc.org
SUMMARY:Landis+Gyr Exchange 2025
DESCRIPTION:Exchange provides a forum for the Landis+Gyr community to share insights and ideas to enable a flexible\, ​resilient grid. You will experience three full days of training and thought leadership content including access to ​over 70 hours of user forums\, training sessions\, utility case studies and guest speakers. Covering a range of ​topics\, you’ll come away with ideas and actions to maximize your investment and manage energy better.
URL:https://smartenergycc.org/event/landisgyr-exchange-2025/
LOCATION:Signia by Hilton Atlanta\, 285 Andrew Young International Blvd. NW\, Atlanta\, GA\, 30313\, United States
CATEGORIES:Partner Event
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BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250402T084500
DTEND;TZID=America/Chicago:20250403T163000
DTSTAMP:20260415T063812
CREATED:20250310T135750Z
LAST-MODIFIED:20250310T135750Z
UID:33002-1743583500-1743697800@smartenergycc.org
SUMMARY:Innovative Rate Design for Electric Cooperatives
DESCRIPTION:Struggling with increasing customer diversity in your electric cooperative? As energy consumption patterns shift\, traditional rate designs may no longer meet the needs of your members. This conference will help you tackle these evolving challenges and guide your executive decisions on effective rate designs. Join SECC's President & CEO Nathan Shannon as he shares key findings from the "Electric Bills and Rate Plans: Consumer Awareness and Understanding" research.
URL:https://smartenergycc.org/event/innovative-rate-design-for-electric-cooperatives/
LOCATION:Online
CATEGORIES:Speaking Event
ORGANIZER;CN="EUCI":MAILTO:questions@euci.com
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DTSTART;TZID=America/Chicago:20250325T100000
DTEND;TZID=America/Chicago:20250326T150000
DTSTAMP:20260415T063812
CREATED:20250213T193753Z
LAST-MODIFIED:20250213T193753Z
UID:32898-1742896800-1743001200@smartenergycc.org
SUMMARY:Parks Associates Smart Energy Summit
DESCRIPTION:Parks Associates 16th annual Smart Energy Summit is co-located with DISTRIBUTECH for the second year in a row\, March 25-26\, at the Kay Bailey Hutchinson Convention Center in Dallas. Smart Energy Summit addresses the evolution of the consumer energy markets and new opportunities to drive engagement in utility-sponsored programs\, with panels and networking sessions discussing strategies for utilities\, service providers\, retailers\, software providers and manufacturers to expand and monetize energy management and other energy-focused offerings.
URL:https://smartenergycc.org/event/parks-associates-smart-energy-summit/
LOCATION:Kay Bailey Hutchison Convention Center\, 650 South Griffin Street\, Dallas\, TX\, 75202\, United States
CATEGORIES:Partner Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250324T090000
DTEND;TZID=America/Chicago:20250324T190000
DTSTAMP:20260415T063812
CREATED:20241003T145935Z
LAST-MODIFIED:20241115T142855Z
UID:32547-1742806800-1742842800@smartenergycc.org
SUMMARY:SECC's 2025 Consumer Symposium
DESCRIPTION:Registration is now open for SECC's 2025 Consumer Symposium\, a one-day forum on energy consumers that will be hosted as a DISTRIBUTECH partner event on Monday\, March 24 in Dallas. The theme for the 2025 event is Shaping the Future: Consumers and the Energy Movement\, and we are currently developing an initial agenda around this theme and are seeking expert speakers from electricity providers\, government\, academia and nonprofits.
URL:https://smartenergycc.org/event/seccs-2025-consumer-symposium/
LOCATION:Kay Bailey Hutchison Convention Center\, 650 South Griffin Street\, Dallas\, TX\, 75202\, United States
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250312T130000
DTEND;TZID=America/New_York:20250312T133000
DTSTAMP:20260415T063812
CREATED:20250225T174046Z
LAST-MODIFIED:20250225T174046Z
UID:32949-1741784400-1741786200@smartenergycc.org
SUMMARY:SECC's Warming Up to Winter Demand Response Webinar
DESCRIPTION:During this 30-minute webinar on Wednesday\, March 12 at 1 p.m. (ET)\, we will share key findings from SECC’s “Warming Up to Winter Demand Response” survey and insights from program evaluations of winter demand response programs.
URL:https://smartenergycc.org/event/seccs-warming-up-to-winter-demand-response-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250212T130000
DTEND;TZID=America/New_York:20250212T133000
DTSTAMP:20260415T063812
CREATED:20250206T152737Z
LAST-MODIFIED:20250206T152737Z
UID:32882-1739365200-1739367000@smartenergycc.org
SUMMARY:SECC's 2025 Symposium Preview Webinar
DESCRIPTION:During this 30-minute webinar on Wednesday\, February 12 at 1 p.m. (ET)\, we will provide a look at what attendees can expect at SECC’s 2025 Consumer Symposium\, which will be held as a DISTRIBUTECH partner event on Monday\, March 24 in Dallas. Following the agenda overview from SECC’s Deputy Director Jason McGrade\, we will hear from speakers with CPS Energy\, Green Button Alliance (GBA) and Rappahannock Electric Cooperative.
URL:https://smartenergycc.org/event/seccs-2025-symposium-preview-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250205T113000
DTEND;TZID=America/New_York:20250205T130000
DTSTAMP:20260415T063812
CREATED:20250107T150358Z
LAST-MODIFIED:20250107T150358Z
UID:32824-1738755000-1738760400@smartenergycc.org
SUMMARY:SECC's Atlanta Members Winter Luncheon
DESCRIPTION:Join us at Landis+Gyr for our first Atlanta Members Luncheon of 2025. We will provide an overview of SECC’s recent initiatives – including research\, education and events – during lunch and will then have the option to tour Landis+Gyr’s facilities. If you would like to attend\, please RSVP with SECC’s Operations Manager DeMika Thomas-Hill by Friday\, January 31.
URL:https://smartenergycc.org/event/seccs-atlanta-members-winter-luncheon/
LOCATION:Landis+Gyr\, 30000 Mill Creek Avenue\, Alpharetta\, GA\, 30032\, United States
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250128T090000
DTEND;TZID=America/New_York:20250129T143000
DTSTAMP:20260415T063812
CREATED:20241114T195858Z
LAST-MODIFIED:20241114T195858Z
UID:32705-1738054800-1738161000@smartenergycc.org
SUMMARY:EV Charging Infrastructure Summit - North America\, East
DESCRIPTION:Organized by the Smart Grid Observer\, the 6th EV Charging Infrastructure Summit - North America\, East on January 28-29\, 2025 in Atlanta convenes top industry experts and utility professionals to examine how growing EV adoption rates will impact the network\, and what investments are needed to ensure grid stability and benefit. Join SECC's President & CEO Nathan Shannon as he leads a panel with speakers from Cobb EMC\, Southern Company and the University of Georgia.
URL:https://smartenergycc.org/event/ev-charging-infrastructure-summit-north-america-east/
LOCATION:Atlanta Executive Conference Center\, 1170 Peachtree Street NE\, Atlanta\, GA\, 30309\, United States
CATEGORIES:Speaking Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241211T130000
DTEND;TZID=America/New_York:20241211T140000
DTSTAMP:20260415T063812
CREATED:20241203T153151Z
LAST-MODIFIED:20241203T153151Z
UID:32764-1733922000-1733925600@smartenergycc.org
SUMMARY:SECC's Modern Energy Messaging Webinar
DESCRIPTION:During this Research Brief Webinar on Wednesday\, December 11 at 1 p.m. (ET)\, we will share key findings from the "Modern Energy Messaging: Transactions to Relationships" report\, which explores consumer awareness of energy-related messages and which of these messages are the most impactful in driving engagement. Following the research briefing\, guest speakers will share additional insights on how to reach today's consumers with meaningful and motivating messaging.
URL:https://smartenergycc.org/event/seccs-modern-energy-messaging-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20241113T090000
DTEND;TZID=America/Los_Angeles:20241114T154000
DTSTAMP:20260415T063812
CREATED:20240726T162613Z
LAST-MODIFIED:20240726T162908Z
UID:32331-1731488400-1731598800@smartenergycc.org
SUMMARY:WE3 Summit 2024
DESCRIPTION:The WE3 Summit provides a unique opportunity for global leaders to showcase their commitment to sustainability\, engage with the community and contribute to the collective effort of driving meaningful change in energy and water. Join SECC's President & CEO Nathan Shannon at this year's event in Huntington Beach\, California.
URL:https://smartenergycc.org/event/we3-summit-2024/
LOCATION:The Waterfront Beach Resort\, a Hilton Hotel\, 21100 Pacific Coast Hwy\, Huntington Beach\, CA\, 92648-5307\, United States
CATEGORIES:Speaking Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241031T130000
DTEND;TZID=America/New_York:20241031T140000
DTSTAMP:20260415T063812
CREATED:20241025T180531Z
LAST-MODIFIED:20241025T180531Z
UID:32608-1730379600-1730383200@smartenergycc.org
SUMMARY:Engaging Spanish-Speaking Households Webinar
DESCRIPTION:During this webinar\, we will share the findings from our latest Snapshot Survey – “Don’t Leave Us in the Dark: Engaging Spanish-Speaking Households” – which explores Spanish speakers’ perceptions of their electricity providers\, their struggles paying their electric bills\, their support for renewable energy targets and more. Then\, we will hear from three guest speakers who will share best practices gleaned from their experiences educating Spanish-speaking consumers on important energy topics.
URL:https://smartenergycc.org/event/engaging-spanish-speaking-households-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241016T090000
DTEND;TZID=America/New_York:20241017T150000
DTSTAMP:20260415T063812
CREATED:20240521T155126Z
LAST-MODIFIED:20240726T163132Z
UID:32107-1729069200-1729177200@smartenergycc.org
SUMMARY:SECC's 2024 Members Meeting & Fall Workshop
DESCRIPTION:SECC’s 2024 Members Meeting & Fall Workshop will be hosted at ICF’s corporate headquarters in Reston\, Virginia on Wednesday\, October 16 and Thursday\, October 17. This year's program will feature a wider variety of sessions than ever before\, including a rapid-fire discussion on takeaways from the Smart Energy Snapshot Series\, two keynote addresses and collaborative workshops on select topics. Members can register now at no cost. We encourage attendees to stay at the event hotel\, Homewood Suites by Hilton Reston\, where we have a nightly room rate of just $189.
URL:https://smartenergycc.org/event/seccs-2024-members-meeting-fall-workshop/
LOCATION:ICF Corporate Headquarters\, 1902 Reston Metro Plaza\, Reston\, VA\, 20190\, United States
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20241002T140000
DTEND;TZID=America/New_York:20241002T143000
DTSTAMP:20260415T063812
CREATED:20240925T205344Z
LAST-MODIFIED:20240925T205344Z
UID:32532-1727877600-1727879400@smartenergycc.org
SUMMARY:Preview of the 2024 Members Meeting Webinar
DESCRIPTION:During this half-hour Peer Connect Webinar on Wednesday\, October 2 at 2 p.m. (ET)\, we will provide a look at what attendees can expect at the 2024 Members Meeting & Fall Workshop\, which will be held at ICF’s corporate headquarters in Reston\, Virginia on October 16-17.
URL:https://smartenergycc.org/event/preview-of-the-2024-members-meeting-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240827T130000
DTEND;TZID=America/New_York:20240827T140000
DTSTAMP:20260415T063812
CREATED:20240726T144521Z
LAST-MODIFIED:20240726T144521Z
UID:32329-1724763600-1724767200@smartenergycc.org
SUMMARY:Computing Consumer Interest in AI Webinar
DESCRIPTION:During this one-hour Peer Connect Webinar on Tuesday\, August 27 at 1 p.m. (ET)\, we will begin by reviewing the key findings of the new “Computing Consumer Interest in AI” survey\, which examines consumers’ familiarity with AI systems\, their interest in AI services from their electricity providers\, their concerns around data privacy and more. Then\, we will hear perspectives from guest speakers with Bidgely and powerconnectAI on how electricity providers and other stakeholders can harness AI to improve the customer experience.
URL:https://smartenergycc.org/event/computing-consumer-interest-in-ai-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240725T130000
DTEND;TZID=America/New_York:20240725T140000
DTSTAMP:20260415T063812
CREATED:20240626T175756Z
LAST-MODIFIED:20240626T175925Z
UID:32230-1721912400-1721916000@smartenergycc.org
SUMMARY:Putting the Customer First: Utility Case Studies Webinar
DESCRIPTION:During this one-hour Peer Connect Webinar on Thursday\, July 25 at 1 p.m. (ET)\, we will hear in-depth case studies from the winners of the 2024 Best Practices Awards in the Culture Transformation and Consumer Engagement categories. Avangrid will discuss the development of the Digital Center of Excellence (COE)\, a cross-functional business unit that is responsible for owning the end-to-end customer experience and resulting customer satisfaction\, and PSEG Long Island will share how they successfully engaged customers in a time-of-use (TOU) rate pilot program.
URL:https://smartenergycc.org/event/seccs-putting-the-customer-first-utility-case-studies-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240618T130000
DTEND;TZID=America/New_York:20240618T140000
DTSTAMP:20260415T063812
CREATED:20240516T163141Z
LAST-MODIFIED:20240516T163141Z
UID:32094-1718715600-1718719200@smartenergycc.org
SUMMARY:Understanding the SMB Landscape Webinar
DESCRIPTION:During this Research Brief Webinar on Tuesday\, June 18 at 1 p.m. (ET)\, we will share the key findings from the "Understanding the SMB Landscape: New Needs and Concerns" report. Then\, we will hear case studies on SMB programs from our guest speakers.
URL:https://smartenergycc.org/event/understanding-the-smb-landscape-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20240521T090000
DTEND;TZID=America/Denver:20240523T170000
DTSTAMP:20260415T063812
CREATED:20240306T193234Z
LAST-MODIFIED:20240306T193234Z
UID:31842-1716282000-1716483600@smartenergycc.org
SUMMARY:Uplight Customer Connect 2024
DESCRIPTION:SECC's President & CEO Nathan Shannon will be sharing insights from the forthcoming small-and-medium business research. At Customer Connect 2024 in Denver\, attendees will have the opportunity to engage with fellow industry leaders\, ecosystem players\, analysts and policymakers to drive forward the clean energy future. This event is invite-only. If you or someone you know is interesting in attending\, reach out to customerconnect@uplight.com.
URL:https://smartenergycc.org/event/uplight-customer-connect-2024/
LOCATION:The Rally Hotel\, 1600 20th Street\, Denver\, CO\, 80202\, United States
CATEGORIES:Speaking Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240515T130000
DTEND;TZID=America/New_York:20240515T140000
DTSTAMP:20260415T063812
CREATED:20240423T172657Z
LAST-MODIFIED:20240507T152317Z
UID:31951-1715778000-1715781600@smartenergycc.org
SUMMARY:Electric Vehicles: Exploring Consumers' Cost Concerns Webinar
DESCRIPTION:During this one-hour Peer Connect Webinar on Wednesday\, May 15 at 1 p.m. (ET)\, we will begin by reviewing the key findings from the new "Electric Vehicles: Exploring Consumers' Cost Concerns" survey. Then\, we will hear from three electricity providers – Austin Energy\, SELCO and Puget Sound Energy (PSE) – on how they are working to address equity and affordability concerns around EVs in their service territories.
URL:https://smartenergycc.org/event/electric-vehicles-exploring-consumers-cost-concerns-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20240506T093000
DTEND;TZID=America/Los_Angeles:20240508T170000
DTSTAMP:20260415T063812
CREATED:20231130T152917Z
LAST-MODIFIED:20231130T153122Z
UID:31539-1714987800-1715187600@smartenergycc.org
SUMMARY:49th PLMA Conference
DESCRIPTION:The 49th PLMA Conference will offer real-world insights into flexible load management\, DERs as grid resources\, decarbonization\, EV managed charging and much more! Join PLMA in Portland\, Oregon for exceptional peer-selected sessions\, plentiful networking and important insights into the evolving energy transition.
URL:https://smartenergycc.org/event/49th-plma-conference/
CATEGORIES:Partner Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240424T130000
DTEND;TZID=America/New_York:20240424T140000
DTSTAMP:20260415T063812
CREATED:20240410T144503Z
LAST-MODIFIED:20240410T144503Z
UID:31925-1713963600-1713967200@smartenergycc.org
SUMMARY:2024 State of the Consumer Research Briefing Webinar
DESCRIPTION:Over the past year\, the Smart Energy Consumer Collaborative (SECC) conducted consumer research studies on electrification\, the smart grid and renewable energy – plus Snapshot Surveys on energy burdens\, outages and more. During this Research Brief Webinar on Wednesday\, April 24 at 1 p.m. (ET)\, we will reveal the three major themes on today’s consumers that emerged from this research.
URL:https://smartenergycc.org/event/2024-state-of-the-consumer-research-briefing-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240409T130000
DTEND;TZID=America/New_York:20240409T140000
DTSTAMP:20260415T063812
CREATED:20240313T182810Z
LAST-MODIFIED:20240313T183002Z
UID:31868-1712667600-1712671200@smartenergycc.org
SUMMARY:Connecting with Consumers in the Community Webinar
DESCRIPTION:As electricity providers move toward customer-centricity\, they have a multitude of customer engagement and education strategies to consider for connecting with different types of consumers. During this one-hour Peer Connect Webinar on Tuesday\, April 9 at 1 p.m. (ET)\, we will explore how community events can be an essential part of this engagement mix. \nFirst\, we will hear from ComEd\, the winner of the Consumer Education category of the 2024 Best Practices Awards\, on how their Powering Lives Resource Fairs are connecting customers in need with several types of assistance. Then\, FreeState Electric Cooperative in Eastern Kansas will share how they are boosting member engagement through their Crew at the Zoo event.
URL:https://smartenergycc.org/event/seccs-connecting-with-consumers-in-the-community-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20240318T113000
DTEND;TZID=America/Chicago:20240319T180000
DTSTAMP:20260415T063812
CREATED:20231130T152119Z
LAST-MODIFIED:20231130T152319Z
UID:31534-1710761400-1710871200@smartenergycc.org
SUMMARY:EMC21 Houston
DESCRIPTION:EMC\, the largest and longest-running gathering of retail energy executives in North America\, brings together hundreds of energy companies\, utilities\, marketers\, vendors\, and suppliers in the retail energy industry to engage\, educate and empower the competitive energy market and help shape its future. Join SECC's President & CEO Nathan Shannon in Houston as he discusses the state of today's energy consumers.
URL:https://smartenergycc.org/event/emc21-houston/
LOCATION:Hilton Houston Post Oak by the Galleria\, 2001 Post Oak Boulevard\, Houston\, TX\, 77056\, United States
CATEGORIES:Speaking Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240226T090000
DTEND;TZID=America/New_York:20240226T170000
DTSTAMP:20260415T063812
CREATED:20231009T134056Z
LAST-MODIFIED:20231009T134056Z
UID:31318-1708938000-1708966800@smartenergycc.org
SUMMARY:SECC's 2024 Consumer Symposium
DESCRIPTION:Join us for the 2024 Consumer Symposium\, which will be held as part of DISTRIBUTECH International in Orlando on Monday\, February 26.
URL:https://smartenergycc.org/event/seccs-2024-consumer-symposium/
LOCATION:Orange County Convention Center\, 9400 Universal Blvd\, Orlando\, FL\, 32819\, United States
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240215T130000
DTEND;TZID=America/New_York:20240215T140000
DTSTAMP:20260415T063812
CREATED:20240118T151635Z
LAST-MODIFIED:20240118T151635Z
UID:31662-1708002000-1708005600@smartenergycc.org
SUMMARY:Customer Satisfaction and the Smart Grid Webinar
DESCRIPTION:During this Research Brief Webinar on Thursday\, February 15 at 1 p.m. (ET)\, we will conduct a deep dive into the "Customer Satisfaction and the Smart Grid" report\, which was based on a nationally representative survey of 1\,500 Americans. The new report explores consumer support for grid modernization (including willingness to pay for grid improvements)\, consumer interest in home electricity reports and other formats of energy usage data\, consumer satisfaction with and trust of their electricity providers\, and much more.
URL:https://smartenergycc.org/event/customer-satisfaction-and-the-smart-grid-webinar/
LOCATION:Online
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240213T093000
DTEND;TZID=America/New_York:20240214T130000
DTSTAMP:20260415T063812
CREATED:20240201T161701Z
LAST-MODIFIED:20240201T161806Z
UID:31709-1707816600-1707915600@smartenergycc.org
SUMMARY:Customer Engagement: Billing\, Payments & Collections for Utilities
DESCRIPTION:In this session\, SECC's Deputy Director Jason McGrade will  dive into residential consumers’ awareness and understanding of today’s electric rate plans. \nBased on findings from SECC report - Electric Bills and Rate Plans: Consumer Awareness and Understanding\, this session will provide a detailed look at what today’s consumers know\, think\, and feel about their monthly electric bills and their electric rate plan options. Get a municipal perspective on partnering with the consumers to improve utility collections.
URL:https://smartenergycc.org/event/customer-engagement-billing-payments-collections-for-utilities/
LOCATION:Online
CATEGORIES:Speaking Event
ORGANIZER;CN="EUCI":MAILTO:questions@euci.com
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20231207T130000
DTEND;TZID=America/New_York:20231207T140000
DTSTAMP:20260415T063812
CREATED:20231116T175358Z
LAST-MODIFIED:20231127T143516Z
UID:31487-1701954000-1701957600@smartenergycc.org
SUMMARY:Extreme Weather and Power Outages Webinar
DESCRIPTION:During our final webinar of the year on Thursday\, December 7 at 1 p.m. (ET)\, we will share findings from the "Extreme Weather and Power Outages: Communicating with Customers" survey\, which explored how to communicate with consumers about extreme weather and help them better prepare for potential outages. Then\, a guest speaker from an electric cooperative serving customers in northern Minnesota will share insights from her experience managing communications during extreme weather events.
URL:https://smartenergycc.org/event/extreme-weather-and-power-outages-webinar/
CATEGORIES:Featured Event
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20231115T090000
DTEND;TZID=America/New_York:20231115T170000
DTSTAMP:20260415T063812
CREATED:20231017T151314Z
LAST-MODIFIED:20231017T151314Z
UID:31369-1700038800-1700067600@smartenergycc.org
SUMMARY:Salesforce World Tour Atlanta 2023
DESCRIPTION:Don’t miss this opportunity to learn from experts and connect with peers. Dive into 55+ sessions and 50+ demos to experience the groundbreaking AI innovations from Dreamforce. Discover how you can revolutionize business and become an Einstein with the world’s #1 AI CRM. All for free.
URL:https://smartenergycc.org/event/salesforce-world-tour-atlanta-2023/
LOCATION:Cobb Galleria Centre\, 2 Galleria Parkway SE\, Atlanta\, GA\, 30339\, United States
CATEGORIES:Partner Event
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20231112
DTEND;VALUE=DATE:20231116
DTSTAMP:20260415T063812
CREATED:20230725T135503Z
LAST-MODIFIED:20230815T132718Z
UID:31050-1699747200-1700092799@smartenergycc.org
SUMMARY:APPA 2023 Customer Connections Conference
DESCRIPTION:Hear from SECC's Deputy Director Jason McGrade as he leads a panel focused on educating and involving customers in the energy transition. As customers become more central to the energy transition\, many face a steep learning curve to make sense of the associated technical jargon\, pricing structures\, and energy efficiency measures. This session will help utilities get a grasp on how familiar customers are with various energy concepts and their concerns and interests surrounding clean energy technologies and related programs while learning strategies for fostering a culture of consumer education that empowers customers to make informed decisions that contribute to a sustainable and resilient energy future.
URL:https://smartenergycc.org/event/appa-2023-customer-connections-conference/
LOCATION:Hyatt Regency San Antonio Riverwalk\, 123 Losoya Street\, San Antonio\, TX\, 78205\, United States
CATEGORIES:Speaking Event
ORGANIZER;CN="American Public Power Association":MAILTO:EducationInfo@PublicPower.org
END:VEVENT
END:VCALENDAR