Join us
BONUS: All attendees will received a complimentary copy of SECC’s “2019 State of the Consumer Report”.
SECC’s 2019 Consumer Symposium
Time & Date
Monday, February 4, 2019
9 a.m. to 5 p.m. Symposium
5 p.m. to 7 p.m. Reception
SECC’s 2019 Consumer Symposium: Exploring the Evolving World of Energy is a one-of-a-kind industry event that focuses exclusively on energy customers and their relationships with the smart grid, grid edge technologies and related utility programs & services.
Through engaging, interactive sessions with industry thought leaders, Symposium attendees will gain actionable insights and tactics for developing innovative solutions to engage consumers in smart energy in 2019 and beyond. Industry stakeholders will also learn proactive approaches for communicating the value of the smart grid and other smart energy technologies to consumers.
Event Details
Speakers
Keynote
Tracie Boutte
Vice President Customer Experience
Entergy
Tracie Boutte is the Vice President of Customer Experience Strategy for Entergy Services, Inc. She targets improvements that enhance services for Entergy’s 2.3 million utility customers throughout a four-state service territory. With a career spanning over 27 years, she has held key positions including Vice President of Regulatory and Governmental Affairs for Entergy New Orleans during Hurricane Katrina, Vice President of Gas Distribution Business for Entergy New Orleans and Entergy Gulf States, and Vice President of Strategic Market Planning for Entergy’s Retail Organization. Currently she serves as President, Sisters of the Holy Family Development Board as well as several other organizations. Boutte is a native of New Orleans and holds a BS degree in Mechanical Engineering from the University of New Orleans, and a MBA from Tulane University.
Patty Durand
President & CEO
Smart Energy Consumer Collaborative
Brad Langley
Senior Director, Corporate Marketing
Tendril
Erika Myers
Principal of Research
Smart Electric Power Alliance
Anne Arquit Niederberger
VP Market Development
Enervee
Eric Dresselhuys
President
Smart Energy Water
Tegan Knifton
Supervisor, Commercial Delivery
Sacramento Municipal Utility District
Marina Donovan
Vice President, Global Marketing and Public Affairs
Itron
Gomathi Sadhasivan
Lead – Customer Decision Sciences
DNV GL
Paul Wezner
Director of Product Management
Powerley
Erica Borggren
VP of Customer Solutions
Commonwealth Edison
Chris Lefaivre
Director of Sales
Ecotagious
Kim Shumway
Executive Vice President
Allconnect
Devin Hampton
VP of Corporate Development
Utility API
Mina Berkow
Policy Manager, Clean Energy
Environmental Defense Fund
Rachel Huang
Director Energy Strategy, Research and Development
Sacramento Municipal Utility District
Phil Flaherty
Director of Growth and Strategy
Bidgely
Russell Shaver
Consulting Engineer, Electric Vehicles and Emerging Tech
Austin Energy
Cris Eugster
Chief Operating Officer
CPS Energy
Harish Munagala
Senior Manager - Marketing Automation and Digital Media
CLEAResult
Registration
Registration for the 2019 Consumer Symposium is now closed. Please email secc@smartenergycc.org with any questions.
Accommodations
Accommodations near the Ernest N. Morial Convention Center will be taken up quickly because the 2019 Consumer Symposium is co-located with DistribuTECH. Please use this link to book your hotel room via online, phone or any of the other methods available.
Partners
SECC offers a number of opportunities to build your brand among our diverse membership of industry leaders. If you are interested in partnering with SECC for the 2019 Consumer Symposium, download details or contact SECC’s Deputy Director Nathan Shannon. There are multiple levels of sponsorship available.
Platinum
Smart Energy Water is the #1 global energy and water cloud platform for customer engagement, workforce engagement, and big data & analytics to the energy and water utility sector.
Gold
Allconnect, Inc., founded in 1998 in Atlanta, GA, with the goal of creating a simple online marketplace for people to shop for multiple services, from multiple providers, all in one place has helped more than 33 million people across the country set up home services.
Tendril is changing the way the world uses energy with its cloud-based open platform that supports groundbreaking consumer engagement web and mobile applications.
PayGo is a flexible billing and payment solution for any utility company that wants to empower their customers to proactively manage and pay for their consumption. PayGo is helping utilities deliver higher customer satisfaction by providing visibility and control.
Silver
Itron is a technology company working to create more insightful utilities, smarter cities and a more resourceful world through innovative technology and services.
Supporters
