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Upcoming events

42nd PLMA Conference

November 9 @ 3:00 pm - November 11 @ 2:00 pm EST

Customer Connections Virtual Conference

October 27 @ 11:00 am - October 28 @ 5:15 pm EDT

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Research

NEW: Modern Customer Engagement Journey Report

Webinars

October 8: Modern Customer Engagement Journey Briefing

Education

NEW: Energy 101 Videos

Above the fold

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Latest News

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President’s Post

Five Insights on Energy Consumers for 2020

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While many electricity providers have become significantly more customer-centric in recent years, how receptive have consumers in the United States and Canada been to this evolution? Continue reading →

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Member Spotlights

Duquesne Light Company

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Duquesne Light Company (DLC) is committed to more than keeping the lights on; it powers the moments in its customers’ lives. As a next-generation energy company, DLC’s nearly 1,600 employees are dedicated to delivering... Continue reading →

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Why Join?

The success of smart energy innovation depends on the full engagement of the people at the end of the electrical delivery chain.

Membership Benefits:

A finger on the pulse of consumers.

Unlock a library of best practices.

Promote your work.

Collaborate with other energy leaders.

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