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NEW Electric Bills and Rate Plans: Consumer Awareness and Understanding


October 12
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What Do Consumers Think About Their Electric Bills?

For many consumers, the monthly electric bill is the primary – or only – routine touchpoint with their electricity providers. Given this significant role in the utility-customer relationship, how do residential customers truly feel about their bills and how do these perceptions impact what they think about their electricity providers? Continue reading

Member Spotlights


Salesforce has been supporting the utility business for decades. Over 500 utilities around the globe use their cloud software. In 2018, the company committed to the energy and utilities sector with an investment in Vlocity Energy & Utilities. Continue reading

Why Join?

The success of smart energy innovation depends on the full engagement of the people at the end of the electrical delivery chain.

Membership Benefits:

A finger on the pulse of consumers.

Unlock a library of best practices.

Promote your work.

Collaborate with other energy leaders.