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President’s Post

Improving the Billing Experience for Residential Customers

For many residential customers, the monthly power bill is a core part of their relationship with their electricity providers, and it may be the only routine touchpoint for some customers. Continue reading

Member Spotlights

Exceleron

Exceleron’s MyUsage® suite of applications has been utilized by electric, water and gas utilities to provide their customers with greater usage awareness, which improves on-time payment performance.
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The success of smart energy innovation depends on the full engagement of the people at the end of the electrical delivery chain.

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