We're excited to release a new paper, “Shaping the Future: Consumers and the Energy Movement”, that highlights successful programs, services and strategies for residential customers and small-and-medium businesses organized by the key themes from the “2025 State of the Consumer” report.

The paper shares real-world examples from electricity providers (investor-owned, municipal and cooperative utilities) across the United States and Canada, such as Cobb EMC, Con Edison, SELCO, Sonoma Clean Power, AEP, Puget Sound Energy, Consumers Energy and several others.

Highlighted examples in this year's paper include an AI energy assistant, a heat pump rental program, a time-varying rates pilot program, electric vehicle (EV) managed charging and rebate programs, innovative customer communications campaigns and much more.

Download the “Shaping the Future: Consumers and the Energy Movement” paper now to discover more than a dozen brief case studies on what’s working in the customer-centric energy transition. And if you still haven’t read the “2025 State of the Consumer” report yet, you can download that here.