Resource Library > Performance Metrics


Interim Report on Customer Acceptance, Retention, and Response to Time-Based Rates from the Consumer Behavior Studies

This report presents results from the ten electric utilities who agreed to conduct consumer behavior studies (CBS) and produce comprehensive reports with the aim of evaluating customer responses to various types of time-based rate programs implemented in conjunction with information […] Read More

Published: June 1, 2015
Categories: Consumer Engagement, Performance Metrics, Smart Grid Information, and Technology.
Author: Department of Energy.
Resource Type: Reports.

Determining the Required ROE Value for Regulated Electric Utilities

This study analyzes the major challenges in estimating ROEs through a case study of the Duke Energy Carolinas rate cases from February 2013 and July 2011. This analysis identifies the objective and subjective components of a required ROE determination and […] Read More

Published: May 1, 2013
Categories: Performance Metrics and Return on Equity.
Author: Duke University.
Resource Type: White papers.

Disruptive Technologies: Advances that will Transform Life, Business, and the Global Economy

A report from the McKinsey Global Institute that cuts through the noise and identifies 12 technologies that could drive truly massive economic transformations and disruptions in the coming years. The report also looks at exactly how these technologies could change […] Read More

Published: September 1, 2013
Categories: Performance Metrics.
Author: McKinsey & Company.
Resource Type: Reports.

Disruptive Challenges: Financial Implications and Strategic Responses to a Changing Retail Electric Business

This paper considers the financial risks and investor implications related to disruptive challenges, the potential strategic responses to these challenges, and the likely investor expectations to utility plans going forward. There are valuable lessons to be learned from other industries, […] Read More

Published: January 1, 2013
Categories: Metering Challenges and Performance Metrics.
Author: EEI.
Resource Type: White papers.