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May 2022
DISTRIBUTECH International 2022
Join SECC's President & CEO Nathan Shannon at DISTRIBUTECH International 2022 for a panel exploring the relationships between residential customers, smart home technologies and energy usage data. This panel will discuss consumer interest in various smart home devices (including smart speakers, smart thermostats and smart appliances), potential barriers to adoption and whether these devices have been meeting consumers' expectations so far, particularly around their energy-related benefits. With the increase in availability of consumer energy data due to both smart home…
Find out more »SECC’s 2022 Consumer Symposium
Join SECC at DISTRIBUTECH International in Dallas for the 2022 Consumer Symposium, a one-of-a-kind event that focuses on energy customers and their relationships with the smart grid, grid edge tech and related programs & services. Through engaging sessions with industry thought leaders, Symposium attendees will gain actionable insights for developing innovative solutions to engage consumers in smart energy in 2022 and beyond.
Find out more »June 2022
2nd Annual EV Charging Infrastructure Summit
Organized by the Smart Grid Observer, the 2nd Annual EV Charging Infrastructure Summit - North America, June 7-8, 2022 in Chicago, convenes top industry experts and utility professionals to examine how growing EV adoption rates will impact the network, and what investments are needed to ensure grid stability and benefit. Case studies of current utility programs and deployments will be discussed with an eye toward refining strategies, identifying technologies and implementing business models that will ensure widespread EV adoption is…
Find out more »EUCI’s Virtual Optimizing Utility Contact Centers Conference
Contact centers have long been the primary means of customer service in utilities. But evolving customer needs and expectations are forcing these centers to be more nimble, responsive, and tech-savvy. Utilities that leverage their contact centers to address both customer and agent needs effectively can create trusted relationships with customers. At EUCI's Virtual Optimizing Utility Contact Centers Conference on June 14th, SECC will share insights into the modern energy consumer with customer care and contact center employees.
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