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July 2020
Using Smart Speakers to Assist Consumers During COVID-19 Webinar
During the COVID-19 pandemic, smart speakers have played a key role in keeping people informed and connected despite social distancing. With more Americans using smart speakers and voice apps than ever before, utilities and other stakeholders have an opportunity to use this technology to connect with customers where they are, provide updates related to the pandemic and provide support when consumers need it most. In this webinar, the speakers will review specific actions that utilities and other stakeholders can take…
Find out more »Educating Consumers on Time-of-Use Rates Webinar
In this webinar, we will look at how industry stakeholders can help consumers engage in time-of-use (TOU) rates, especially during the COVID-19 pandemic. First, Kari Binley, a manager at ecobee, will discuss ecobee’s TOU optimization feature that was developed to help consumers save more automatically with their smart thermostats. Then, Jesse Smith, a partner with Demand Side Analytics, will share findings from a third-party study on the impact of this feature and what it means for utilities with TOU programs.…
Find out more »August 2020
Utility Marketing: Insights and Innovations for a New Era Webinar
Right now, utilities have a unique opportunity to connect with their customers. This webinar will take an in-depth look at the latest media and consumer behavioral trends and examine how innovative engagement strategies can make the most of them. In addition, ComEd will share insights and examples of how they’re adapting their energy efficiency program marketing in response to the challenges posed by COVID-19.
Find out more »Utility Billing and Payments Conference – Online
Join EUCI for a conference that will bring together utility and industry experts who must daily interact with the billing process and payment systems. They will draw upon their experience to address issues surrounding advances in billing technology and payment processing.
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