Apogee’s customer engagement platform helps utilities engage and inform customers, reduce costs and time to market for new programs, achieve behavioral energy efficiency benefits and increase customer satisfaction.
Proactive Customer Communication
Apogee’s solution enables personalized, relevant and targeted messaging to customers through multiple channels, including video, email, text, alerts and smart speakers.
Apogee’s customer portal provides personalized insights into a customer’s energy consumption, specific recommendations to save energy, applicable utility rebate programs, specialized calculators and virtual audits.
Utility Operational Efficiencies
Digital customer engagement enables utilities a better understanding of customer interests and needs, automated marketing communication and streamlined processes for the customer service center.