Control and Communication – MyUsage PrePay takes the guesswork out of the utility bill and helps customers budget their daily spend and usage. Customers pay for service prior to delivery, and as they use their utilities, their credit balance is reduced daily. When their balance gets low, MyUsage alerts them with a personalized message and provides them with convenient options to pay for additional service.
Flexible Payment Options – MyUsage Payments offers customers fast and easy ways to pay as frequently and as much as they want. With MyUsage, it takes seconds to pay through a smartphone app, the internet, over the phone or while visiting one of over 500,000 retail locations worldwide. Whether paying by cash, debit, credit or gift card, utility customers can pay on the schedule and within the budget that best fits their lifestyle.
Energy Management – MyUsage Monitoring transforms utility AMI data into easy-to-use knowledge for customers. This knowledge enables customers to understand how their behavior affects daily usage so that they can make more informed decisions.