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Posts

What’s Stopping Renters from Engaging in Energy?

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To better understand who residential renters are and their attitudes, values and preferences regarding energy management activities and utility programs, the Smart Energy Consumer Collaborative (SECC) conducted the “Understanding the Needs and Wants of Renters” report.

How Utilities Can Drive the Customer Experience Around EVs

About one year ago, President Biden welcomed auto industry leaders to the White House for the announcement of a national goal for half of all new cars and trucks sold to be zero emissions by 2030. While largely a symbolic move, as the executive order is non-binding, it does accurately reflect the immense momentum that has been building within the electric vehicle (EV) industry over the past couple of years.

Why Some Consumers Have Not Adopted Smart Home Devices

While smart home devices have grown rapidly throughout the past decade, a recent report from the Consumer Technology Association (CTA) suggests that 2021 may be a relative down year for these technologies, with flat revenues and just 11-percent growth in unit sales.

Racial Equity in the Smart Energy Future

With the social unrest following the murder of George Floyd in Minneapolis in May 2020, many in the utility sector began thinking about ways to advance racial equity in the industry – for both their customers as well as their employees.

Who Are Smart Home Device Owners?

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Promising convenience, entertainment, energy savings and other benefits, smart home devices have taken off in recent years. While the economic uncertainty around COVID-19 seems to have impacted this growth, smart speaker adoption continues to exceed “nearly every consumer electronic device”, including, at one point, the iPhone.

Addressing Consumer Pain Points to Electric Vehicle Adoption

Over the past year, which has been filled with unprecedented challenges for consumers, the Smart Energy Consumer Collaborative (SECC) has continued to research what consumers want from energy...

Enervee

Enervee provides the energy sector with the world’s most advanced suite of integrated tools and services that drive customer engagement and deliver energy-smart buying behavior.

Do Consumers Really Want Digital Utility Services?

What was once a commodity-based industry is transitioning into a consumer-focused, transactional industry where consumers expect more than just the delivery of energy.

Events