Join us for the 2023 Members Meeting & Fall Workshop, which will be hosted by Red Ventures in Charlotte on October 4-5! Registration is now open for members, and the two-day agenda will be available in the first half of … Continue reading →

During our final webinar of the year on Thursday, December 7 at 1 p.m. (ET), we will share findings from the "Extreme Weather and Power Outages: Communicating with Customers" survey, … Continue reading →

During this Research Brief Webinar on Thursday, February 15 at 1 p.m. (ET), we will conduct a deep dive into the "Customer Satisfaction and the Smart Grid" report, which was … Continue reading →

Join us for the 2024 Consumer Symposium, which will be held as part of DISTRIBUTECH International in Orlando on Monday, February 26.

As electricity providers move toward customer-centricity, they have a multitude of customer engagement and education strategies to consider for connecting with different types of consumers. During this one-hour Peer Connect … Continue reading →

Over the past year, the Smart Energy Consumer Collaborative (SECC) conducted consumer research studies on electrification, the smart grid and renewable energy – plus Snapshot Surveys on energy burdens, outages … Continue reading →