SECC’s 2023 Members Meeting & Fall Workshop

Red Ventures Headquarters 1101 Red Ventures Drive, Fort Mills, SC, United States

Join us for the 2023 Members Meeting & Fall Workshop, which will be hosted by Red Ventures in Charlotte on October 4-5! Registration is now open for members, and the two-day agenda will be available in the first half of … Continue reading

Extreme Weather and Power Outages Webinar

During our final webinar of the year on Thursday, December 7 at 1 p.m. (ET), we will share findings from the "Extreme Weather and Power Outages: Communicating with Customers" survey, which explored how to communicate with consumers about extreme weather … Continue reading

Customer Satisfaction and the Smart Grid Webinar

Online

During this Research Brief Webinar on Thursday, February 15 at 1 p.m. (ET), we will conduct a deep dive into the "Customer Satisfaction and the Smart Grid" report, which was based on a nationally representative survey of 1,500 Americans. The … Continue reading

SECC’s 2024 Consumer Symposium

Orange County Convention Center 9400 Universal Blvd, Orlando, FL, United States

Join us for the 2024 Consumer Symposium, which will be held as part of DISTRIBUTECH International in Orlando on Monday, February 26.

Connecting with Consumers in the Community Webinar

As electricity providers move toward customer-centricity, they have a multitude of customer engagement and education strategies to consider for connecting with different types of consumers. During this one-hour Peer Connect Webinar on Tuesday, April 9 at 1 p.m. (ET), we … Continue reading

2024 State of the Consumer Research Briefing Webinar

Over the past year, the Smart Energy Consumer Collaborative (SECC) conducted consumer research studies on electrification, the smart grid and renewable energy – plus Snapshot Surveys on energy burdens, outages and more. During this Research Brief Webinar on Wednesday, April … Continue reading