This session will provide a comprehensive look at residential energy consumers and their attitudes, behaviors and values related to energy. Based on findings from a national survey of 2,500 consumers, the presentation will cover consumers’ awareness of smart energy, their interest in energy-related products & services, their relationships with their energy providers and much more. Lucas Melbye – Vice President of Public Affairs at Maru/Matchbox, Brad Langley – Senior Director of Corporate Marketing at Uplight, Marek Herrmann-Nowosielski - Director, Product Management – Consumer Engagement at Aclara Technologies, Michel Losier - Executive Director, Customer Energy Solutions at New Brunswick Power Corporation and Matthew Mowat – Vice President, Marketing at Powerley will discuss the major findings from the new Consumer Pulse – Wave 7 research and will provide accompanying examples of customer program successes from electricity providers and third party vendors.