Three Ways to Engage Consumers in 2022
Over the past year, the Smart Energy Consumer Collaborative has conducted several consumer research studies to assess the energy-related needs and wants of Americans amid this environment of change and evaluate where electricity providers can better meet these needs with innovative programs and services.
Smart Energy Water
Smart Energy Water, with its innovative and industry-leading cloud platforms, aims to deliver the best digital customer experiences and mobile workforce experiences powered by AI, machine learning and IoT analytics to the global energy, water and gas providers.
Liberty
At Liberty, sustainability is at the heart of what they do: it underpins the way they operate their business, whether through investments, acquisitions or day-to-day operations. Advancing renewable technologies plays a major role in their plans as Liberty strives for a low-carbon future.
How Utilities Can Better Serve Residential Renters
As electricity providers and other industry stakeholders strive to deliver more equitable energy efficiency and clean energy programs and services, residential renters are one key customer segment for engagement that should not be overlooked.
SECC is a nonprofit organization that works to learn the wants and needs of energy consumers in North America, encourages the collaborative sharing of best practices in consumer engagement among industry stakeholders, and educates the public about the benefits of smart energy technology.
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