Austin Energy, a department of the City of Austin, is the second-largest municipally owned utility in Texas. As a customer-driven, community-focused utility, Austin Energy serves a population of over one million residents in the greater Austin area with a mission to safely deliver clean, affordable, reliable energy and excellent customer service. Austin Energy is a vertically integrated utility, owning and operating generation, transmission and distribution of electricity.
Austin Energy’s Strategic Plan, 2017-2021, sets a new Vision for the utility: to drive customer value in energy services with innovative technology and environmental leadership. Strategic goals and initiatives to monitor market, technology, regulatory, customer and community trends are reflected in utility investments for present and expected end-consumer needs.