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Posts

Research Release: “2024 State of the Consumer”

What Do Consumers Know About Their Electric Rate Options?

To learn more about what consumers know about these rate options, the Smart Energy Consumer Collaborative (SECC) recently conducted a 20-minute online survey of 2,013 Americans who are responsible for making energy-related decisions at home.

What Do Consumers Think About Their Electric Bills?

For many consumers, the monthly electric bill is the primary – or only – routine touchpoint with their electricity providers. Given this significant role in the utility-customer relationship, how do residential customers truly feel about their bills and how do these perceptions impact what they think about their electricity providers?

Understanding Your SMB Customers Webinar

2018 State of the Consumer Webinar

Consumer Platform of the Future Webinar

Spotlight on Renters Webinar

Spotlight on Millennials Webinar