During the COVID-19 pandemic, smart speakers have played a key role in keeping people informed and connected despite social distancing. With more Americans using smart speakers and voice apps than ever before, utilities and other stakeholders have an opportunity to use this technology to connect with customers where they are, provide updates related to the pandemic and provide support when consumers need it most. In this webinar, the speakers will review specific actions that utilities and other stakeholders can take to build customer relationships in these uncertain times by using smart speakers and voice apps. We will also review success stories from utilities who have been utilizing this technology during the COVID-19 pandemic.