X
Facebook
Youtube
LinkedIn
2025 Consumer Symposium
Login
Library
Research
2024 State of the Consumer Report
Consumer Pulse – Wave 8 Report
Customer Satisfaction and the Smart Grid Report
Electrification at Home and on the Road Report
Electric Vehicles: Exploring Consumers’ Cost Concerns Infographic
Understanding the SMB Landscape Report
Webinars
Education
Automating the Smart Home Video
Decoding Your Power Bill Guide
The What, How and Why of Electric Rate Plans
Smart Thermostat Video
What Is Smart Energy? Website
Events
2025 Consumer Symposium
2024 Members Meeting & Fall Workshop
Upcoming Events
Press & Blogs
2025 Best Practices Awards
Advisory Panel
Frequently Asked Questions
Nominations
Above the Fold
In the News
President’s Posts
Press Releases
About
Board
Contact
Frequently Asked Questions
Members
Member Spotlights
Mission
Staff
Work With Us
Why Join?
Search
Menu
Menu
2023 Annual Report
2022 Annual Report
2021 Annual Report: Working Toward a Smart, Equitable Future
2021 Consumer Symposium: Modernizing Consumer Engagement for a New Era Presentations
2020 Annual Report: Focusing on Consumers in a Turbulent Year
2020 Members Meeting & Fall Workshop Presentations
COVID-19 Stakeholder Interview: Dave Elve, PayGo
COVID-19 Stakeholder Interview: Liz Coyle, Georgia Watch
COVID-19 Stakeholder Extended Interview: Matt O’Keefe, Oracle Utilities
How COVID-19 Transformed Customer Communications eBook
COVID-19 Pandemic’s Financial Impact on U.S. Consumers: July 31 Update
COVID-19 Content for Residential and Business Customers
COVID-19 Stakeholder Interview: Tanuj Deora, Uplight
COVID-19 Stakeholder Interview: Sarah Moskowitz, Citizens Utility Board of Illinois
COVID-19 Stakeholder Interview: Gomathi Sadhasivan, DNV GL
COVID-19 Pandemic’s Financial Impact on U.S. Consumers
The COVID-19 Emotional Roller Coaster
Identifying and Engaging with Vulnerable Customers During an Economic Crisis
Page 1 of 2
1
2
Scroll to top