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Posts

How Utilities Can Drive the Customer Experience Around EVs

About one year ago, President Biden welcomed auto industry leaders to the White House for the announcement of a national goal for half of all new cars and trucks sold to be zero emissions by 2030. While largely a symbolic move, as the executive order is non-binding, it does accurately reflect the immense momentum that has been building within the electric vehicle (EV) industry over the past couple of years.

Addressing Consumer Pain Points to Electric Vehicle Adoption

Over the past year, which has been filled with unprecedented challenges for consumers, the Smart Energy Consumer Collaborative (SECC) has continued to research what consumers want from energy...

How Utilities Can Assist Small Businesses During COVID-19

Small-and-medium businesses (SMBs) employ about half of all Americans and account for 44 percent of U.S. economic activity. However, when it comes to utility programs and services, SMBs are often considered to be the “forgotten middle” between...

What Do Consumers Think About Beneficial Electrification?

As electric utilities and policymakers look for ways to address climate change and decarbonize the economy, electrification is one emerging strategy that is increasingly gaining attention in the industry. With the emissions rate of electricity...