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Are Consumers Happy with Their Electricity Providers?

Investments in modernizing the electric grid have enabled a sea change in the relationship between consumers and their electricity providers. Consumers today have access to many new programs, rate plans and technologies that can help them meet their energy goals.

Are Consumers Engaging with Their Energy Usage Data?

Over the past decade, the number of smart meters in the United States has grown from less than 60 million to roughly 130 million, representing an 80-percent penetration rate. At the same time, smart home devices – particularly smart thermostats – have gone from a nascent industry to commonplace in American households.