SECC’s Best Practices Awards recognize leadership from electricity providers in the shift to a more consumer-focused energy ecosystem. They focus on real examples of engagement and education success and provide a blueprint for other providers to follow. By focusing on applicable insights, thought leadership and innovation, it is our hope that these awards spark real change within the utility industry.
The 2023 Best Practices Awards will recognize one electricity provider in each of the six categories below. The nominations window for the 2023 awards is now closed. Stay tuned for the announcement of the winners on Monday, February 6!
This category recognizes a successful education campaign that has increased awareness for consumers on how they can benefit from energy efficiency, smart energy, renewable energy or related programs and services.
This category recognizes a high level of engagement and participation in a program, technology and/or service and the significant benefits consumers have received for their participation.
This category recognizes a shift toward customer centricity within an electricity provider by developing new organizational philosophies, strategies and metrics for customer success.
This category highlights a program or strategy that has benefitted a traditionally under-resourced community, including communities of color and low-income communities, and has helped advance a more equitable energy system.
Smart Energy Innovation
This category recognizes technology innovation from an electricity provider related to grid modernization efforts. The winning innovation will be unique in the industry and provide a clear value proposition for residential customers.
This category highlights programs, services and/or technologies that have successfully engaged small-and-medium business customers and helped them achieve their organizations’ energy goals.
The winners of the 2023 Best Practices Awards will be announced on Monday, February 6 at the 2023 Consumer Symposium. If you have any questions, please contact SECC's Deputy Director Jason McGrade.
SECC is a nonprofit organization that works to learn the wants and needs of energy consumers in North America, encourages the collaborative sharing of best practices in consumer engagement among industry stakeholders, and educates the public about the benefits of smart energy technology.