2025 State of the Consumer

During this Research Brief Webinar, SECC’s Deputy Director Jason McGrade provided an overview of SECC’s consumer research findings from 2024 as summarized in the "2025 State of the Consumer" report.

Then, Paul Wezner of Powerley, Gomathi Sadhasivan of DNV and John Smith of Vistra – all members of SECC’s Board of Directors – reflected on these findings and the three takeaways on the utility-customer relationship that emerged from the research.