Agenda
2025 Summer Summit
In this three-hour workshop presented at DTECH Midwest, attendees will gain research-backed insights and strategies for better understanding their customer base, particularly through segmentation.
Tuesday, July 15
Central Time Zone
7:30 a.m.
Registration Open
Be sure to stop by DISTRIBUTECH's registration desk first to pick up your badge!
9:30 a.m.
Welcome & State of the Consumer
We welcome everyone with a short overview of today’s energy consumers and share their expectations for their electricity providers.
- Nathan Shannon, President and CEO, Smart Energy Consumer Collaborative
9:45 a.m.
Addressing Energy Affordability
Highlighting insights from our Smart Energy Snapshot series, we discuss some of the economic challenges consumers face today and ways utilities can assist.
- Carmen Carruthers, Outreach Director, Citizens Utility Board of Minnesota
10:15 a.m.
Shaping the Future: Consumer Segmentation and the Energy Movement Workshop
Today’s consumers are asking more from their energy providers than ever before, but connecting with them remains a challenge. This interactive workshop will highlight the values that drive consumers to take action and help those in the energy industry start the journey to segmenting your customer base.
- Stacey Kinley, Senior Vice President, The Harris Poll
- Gomathi Sadhasivan, Vice President – Energy Systems, DNV
11:00 a.m.
Morning Break
11:15 a.m.
Different Seasons of Demand Response
Hear from your peers as we discuss how consumers are engaging with innovative demand response opportunities during both heating and cooling seasons.
- Greg Stevenson, Director of Product Innovation, Consumers Energy
12:00 p.m.
Energizing Consumers On Electrification
We discuss the current state of electric transportation and what comes next for consumers.
- James Conely, Beneficial Electrification and Community Programs, Wright-Hennepin Cooperative Electric Association
12:30 p.m.
What Comes Next
SECC’s President & CEO Nathan Shannon will end the event by providing you with information about SECC’s plans for consumer research and education in 2025.
