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What Electricity Providers Should Know About Low-Income Households

Electricity bills are rising across the United States. According to a recent update from the U.S. Energy Information Administration (EIA), residential rates were up 6.1 percent in August over the same month last year – though some areas have seen significantly higher rate hikes.

Americans Are Struggling with Their Electric Bills. Here’s What to Know.

When the Smart Energy Consumer Collaborative (SECC) launched its Smart Energy Snapshot Series with the “Alleviating Americans’ Energy Burdens” survey in June 2023, American households were dealing with high energy costs as the economy recovered from the COVID-19 pandemic.

Three Key Takeaways from the Smart Energy Snapshot Series

To stay current on a wider range of topics and keep pace with fast-moving consumer expectations, we launched the Smart Energy Snapshot Series in the summer of 2023. This new research series quickly captures Americans’ thoughts on timely energy-related topics via brief, nationally representative surveys.

Do Consumers Know About Programs to Lower Their Electric Bills?

While inflation has affected many areas of the post-COVID economy, energy has been hit particularly hard, with consumers paying 14.3 percent more on average for electricity in 2022 compared to the previous year.