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Posts

How Utilities Can Better Serve Residential Renters

As electricity providers and other industry stakeholders strive to deliver more equitable energy efficiency and clean energy programs and services, residential renters are one key customer segment for engagement that should not be overlooked.

Expanding the Consumer Value Proposition: New Energy Models Webinar

Three Things We Learned About Non-Adopters of EVs

To provide insights on the coming EV revolution for electricity providers and other stakeholders, we recently conducted an in-depth study of Americans’ concerns and interest around EVs and related programs and technologies, including demand response and smart home devices.

Electric Vehicles: Driving the Customer Experience Webinar

Three Challenges in Engaging Small Business Renters

The circumstances of the last two years have proven challenging for many of America’s small businesses. With half of small businesses going out of business within five years during even the best of times, the COVID-19 pandemic has delivered a new set of problems for business owners.

Research Release: “Electric Vehicles” Report

What’s Stopping Renters from Engaging in Energy?

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To better understand who residential renters are and their attitudes, values and preferences regarding energy management activities and utility programs, the Smart Energy Consumer Collaborative (SECC) conducted the “Understanding the Needs and Wants of Renters” report.

Unlocking Energy Engagement with Renters Webinar

Research Release: “Serving the Needs of Small Business”

Understanding Renters: Serving the Needs of Small Business

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2021 AEP Ohio Case Study

2021 Consumers Energy Case Study

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Decoding Your Power Bill Guide

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Summertime Energy Savings: Utility Case Studies Webinar

2021 Tennessee Valley Authority Case Study

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What Have We Learned About Today’s Consumers?

Over the past year, which has been filled with unprecedented challenges for consumers, the Smart Energy Consumer Collaborative (SECC) has continued to research what consumers want from energy...

Energy 101 Videos