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What Do Consumers Think About Beneficial Electrification?

As electric utilities and policymakers look for ways to address climate change and decarbonize the economy, electrification is one emerging strategy that is increasingly gaining attention in the industry. With the emissions rate of electricity...

Three Themes on Energy Consumers’ Needs for 2020

A decade ago, when SECC was founded, electricity providers typically viewed customers on the other end of the meter simply as “bill payers,” “ratepayers” or even “load.” While the energy industry has made progress in becoming more...

Who Are Energy Consumers Today?

Recent years have brought considerable change to the utility-customer relationship. These changes have included the expansion of smart meters to over 60% of customers and the doubling of renewable electricity generation since 2008.

Understanding Your SMB Customers Report

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Consumer Pulse: Focus on Seniors Report

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