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April 16, 2026
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Webinar, Demand Flexibility
As electricity providers across the United States and Canada expand their demand flexibility portfolios to balance the grid, integrate renewables and avoid costly upgrades, understanding what residential customers think about these programs is more important than ever before.
During this 30-minute webinar on Wednesday, May 6 at 1 p.m. (ET), SECC’s President & CEO Nathan Shannon will share findings from the “Consumer Understanding of Demand Response” survey, including consumers’ openness to participation and their perception of program benefits.
We’ll also hear from speakers at Portland General Electric, home to one of the nation’s largest flexible load portfolios where 24% of households participate in at least one program. Insights from behavioral and direct load control programs will be woven around the new research findings.
Featured speakers:
- Nathan Shannon, President & CEO, Smart Energy Consumer Collaborative
- Lisa Timmerman, Demand Response Program Manager, Portland General Electric
- Beth Strasburger, Flexible Load Program Manager, Portland General Electric

