Agenda
2025 Summer Summit
In this three-hour workshop presented at DTECH Midwest, attendees gained research-backed insights and strategies for better understanding their customer base, particularly through segmentation.
Building off insights from our Smart Energy Snapshot series, our panelists share and discuss some of the economic challenges consumers face today and ways utilities can assist.
Today’s consumers are asking more from their energy providers than ever before, but connecting with them remains a challenge. This interactive workshop highlights the values that drive consumers to take action and help those in the energy industry start the journey to segmenting your customer base.
Hear from your peers as they discuss how consumers are engaging with innovative demand response opportunities through behavioral programs, automation, and Time-of-use (TOU) Rate strategies.