In this Research Brief Webinar on Tuesday, March 30 at 1 p.m. (ET), featured speakers will discuss the six major themes on energy consumers’ needs and wants from the “2021 State of the Consumer” report, a meta-analysis of SECC’s 2020 research findings and case studies. Please bring questions on the needs and wants of today’s […]
SECC's virtual 2021 Consumer Symposium: Modernizing Consumer Engagement for a New Era is a one-of-a-kind event that focuses on energy customers and their relationships with the smart grid, grid edge tech and related programs & services. Through engaging sessions with industry thought leaders, Symposium attendees will gain actionable insights for developing innovative solutions to engage […]
At this year’s virtual Consumer Symposium on April 21, the Smart Energy Consumer Collaborative will announce the six winners of the 2021 Best Practices Awards, which recognize customer-centric innovation and excellence from electricity providers. In this Peer Connect Webinar on Thursday, May 13 at 1 p.m. (ET), we will hear 15-minute, case study-style presentations from […]
Are adopters of smart home technologies satisfied with the devices in their home? Are they fully taking advantage of energy-saving capabilities? Why have non-adopters not pursued these devices? And what benefits and messaging would motivate them to adopt? These are a few questions that we’ll look to address in this upcoming webinar on the “Smart […]
With summertime in full swing, we will take a deep dive into recent energy efficiency programs from California’s investor-owned utilities that incentivized smart thermostat adoption among residential customers. Based on an evaluation from DNV, the presentation will look at the customer experience for program participants, how consumers used their thermostats and ultimately what savings were […]
