Are adopters of smart home technologies satisfied with the devices in their home? Are they fully taking advantage of energy-saving capabilities? Why have non-adopters not pursued these devices? And what benefits and messaging would motivate them to adopt? These are a few questions that we’ll look to address in this upcoming webinar on the “Smart […]
With summertime in full swing, we will take a deep dive into recent energy efficiency programs from California’s investor-owned utilities that incentivized smart thermostat adoption among residential customers. Based on an evaluation from DNV, the presentation will look at the customer experience for program participants, how consumers used their thermostats and ultimately what savings were […]
In the second webinar in the series on summertime energy savings, we will take a look at residential programs from Entergy New Orleans and Ameren Illinois. First, we will hear how Ameren incentivized smart thermostat adoption among their customers, including delivering free smart thermostats to thousands of low-income consumers. Then, we will learn about several […]
In the final webinar in the Summertime Energy Savings series, we will hear from three utilities on alternative rate programs for residential customers. First, Consumers Energy will describe its recently launched default Time of Use program and the outreach strategies that enabled a transition focused on excellent customer experiences. Then, Con Edison and Orange & […]
In this webinar on Tuesday, Sept. 21 at 1 p.m. (ET), we will explore how electricity providers can improve the customer experience around electric vehicles (EVs). First, Karl Popham at Austin Energy will discuss the utility's online EV Buyer's Guide, a first-of-its-kind, interactive consumer engagement solution to help people make the switch from gas to […]
