Smart Utility Summit

Arizona Biltmore Resort 2400 E. Missouri Ave, Phoenix, AZ, United States

The Smart Utility Summit offers an opportunity for Electric Utilities from Municipalities and Rural Cooperatives across North America to connect with the industry's leading and most promising solution providers. The Summit also provides Utility Professionals an opportunity to network with … Continue reading

AESP Summer Con 2023

Hyatt Regency Indianapolis 1 South Capitol Ave, Indianapolis, IN, United States

Join us in Indianapolis at AESP's Summer Con to learn how utilities are continuing to explore different types of rate plans and payment options, while answering the question "what do consumers actually understand about these offerings?" SECC's Deputy Director Jason … Continue reading

Itron Inspire 2023

JW Marriott San Antonio Hill Country Resort & Spa 23808 Resort Pkwy #200, San Antonio, Texas, United States

Inspire is Itron's premier, customer-focused event for utilities and smart communities. By gathering industry leaders together, Itron is able to explore technology and services to drive business transformation, reimagine customer engagement and ignite innovation. The main event, the Knowledge Conference, … Continue reading

APPA 2023 Customer Connections Conference

Hyatt Regency San Antonio Riverwalk 123 Losoya Street, San Antonio, TX, United States

Hear from SECC's Deputy Director Jason McGrade as he leads a panel focused on educating and involving customers in the energy transition. As customers become more central to the energy transition, many face a steep learning curve to make sense … Continue reading

Customer Engagement: Billing, Payments & Collections for Utilities

Online

In this session, SECC's Deputy Director Jason McGrade will dive into residential consumers’ awareness and understanding of today’s electric rate plans. Based on findings from SECC report - Electric Bills and Rate Plans: Consumer Awareness and Understanding, this session will … Continue reading