Join us for the 2024 Consumer Symposium, which will be held as part of DISTRIBUTECH International in Orlando on Monday, February 26.

As electricity providers move toward customer-centricity, they have a multitude of customer engagement and education strategies to consider for connecting with different types of consumers. During this one-hour Peer Connect Webinar on Tuesday, April 9 at 1 p.m. (ET), we … Continue reading →

Over the past year, the Smart Energy Consumer Collaborative (SECC) conducted consumer research studies on electrification, the smart grid and renewable energy – plus Snapshot Surveys on energy burdens, outages and more. During this Research Brief Webinar on Wednesday, April … Continue reading →

During this one-hour Peer Connect Webinar on Wednesday, May 15 at 1 p.m. (ET), we will begin by reviewing the key findings from the new "Electric Vehicles: Exploring Consumers' Cost Concerns" survey. Then, we will hear from three electricity providers … Continue reading →

During this Research Brief Webinar on Tuesday, June 18 at 1 p.m. (ET), we will share the key findings from the "Understanding the SMB Landscape: New Needs and Concerns" report. Then, we will hear case studies on SMB programs from … Continue reading →

During this one-hour Peer Connect Webinar on Thursday, July 25 at 1 p.m. (ET), we will hear in-depth case studies from the winners of the 2024 Best Practices Awards in … Continue reading →

During this one-hour Peer Connect Webinar on Tuesday, August 27 at 1 p.m. (ET), we will begin by reviewing the key findings of the new “Computing Consumer Interest in AI” … Continue reading →

During this half-hour Peer Connect Webinar on Wednesday, October 2 at 2 p.m. (ET), we will provide a look at what attendees can expect at the 2024 Members Meeting & … Continue reading →

SECC’s 2024 Members Meeting & Fall Workshop will be hosted at ICF’s corporate headquarters in Reston, Virginia on Wednesday, October 16 and Thursday, October 17. This year's program will feature … Continue reading →

During this webinar, we will share the findings from our latest Snapshot Survey – “Don’t Leave Us in the Dark: Engaging Spanish-Speaking Households” – which explores Spanish speakers’ perceptions of … Continue reading →