Join SECC's President & CEO Nathan Shannon as he discusses The Smart Home and Energy Data Management at AESP's 32nd Annual Conference & Expo, one of the premier energy industry conferences. This year's event will take place on February 7-10, 2022 at the Gaylord Opryland in Nashville, Tennessee.
With dozens of new electric vehicles (EVs) slated to be available in the next few years and rising interest among American consumers, we conducted the “Electric Vehicles: Driving the Customer Experience” research to provide industry stakeholders with insights on consumer knowledge and attitudes about EVs as well as the habits and experiences of current EV […]
SECC joins a diverse group from government, industry, academia, and non-profit organizations at the 2022 Texas Energy Summit on March 2-4. This conference focuses on the intersection of air quality and energy with sessions on energy management, renewable energy, storage, zero emission fleets, sustainability, and resiliency.
The 45th PLMA Conference, scheduled for April 6-8, 2022 in Baltimore, will once again offer real-world insights from a diversity of energy practitioners whose work focuses on load management, demand […]
During this Research Brief Webinar on Thursday, April 7 at 1 p.m. (ET), we will reveal the six big-picture themes on today’s energy consumers from the “2022 State of the […]
The 7th Annual Grid Modernization Forum, May 10-11, 2022 in Chicago, examines lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators and executives will share perspectives on how best to leverage smart grid investment, effectively engage customers, and meet the challenges of the changing energy ecosystem.
Connect with peers, partners, and industry experts at Exchange 2022, Landis+Gyr's premiere annual event that brings together the energy management community. Join us in Orlando, FL on May 16-19 as together we explored how the energy management community is leading positive change for the future. You’ll hear from industry thought leaders on how current events, […]
Following the challenging times of the COVID-19 Pandemic, utilities now face changing expectations from consumers. SECC’s latest research will showcase the current state of the consumer and how utilities can build engagement, improve outreach and increase customer satisfaction among the hard to reach renter demographic during EUCI's Billing and Payments Conference on February 28 – […]
In this Peer Connect Webinar on Tuesday, May 17 at 1 p.m. (ET), we will explore how electricity providers and other industry stakeholders can help consumers transition from fossil fuels […]
Join SECC's President & CEO Nathan Shannon at DISTRIBUTECH International 2022 for a panel exploring the relationships between residential customers, smart home technologies and energy usage data. This panel will discuss consumer interest in various smart home devices (including smart speakers, smart thermostats and smart appliances), potential barriers to adoption and whether these devices have […]
Join SECC at DISTRIBUTECH International in Dallas for the 2022 Consumer Symposium, a one-of-a-kind event that focuses on energy customers and their relationships with the smart grid, grid edge tech […]
Organized by the Smart Grid Observer, the 2nd Annual EV Charging Infrastructure Summit - North America, June 7-8, 2022 in Chicago, convenes top industry experts and utility professionals to examine how growing EV adoption rates will impact the network, and what investments are needed to ensure grid stability and benefit. Case studies of current utility […]
Contact centers have long been the primary means of customer service in utilities. But evolving customer needs and expectations are forcing these centers to be more nimble, responsive, and tech-savvy. Utilities that leverage their contact centers to address both customer and agent needs effectively can create trusted relationships with customers. At EUCI's Virtual Optimizing Utility […]
During this Peer Connect Webinar on Tuesday, June 28 at 1 p.m. (ET), we will delve into the winning programs from the 2022 Best Practices Awards in two categories – […]
Join AESP Southeast on July 14-15 at the Raleigh Sheraton for their annual conference. This year’s conference theme was chosen as an homage to both the Southeast region’s current issues, such as energy justice, resiliency and changing consumer behaviors and needs, as well as a favorite afterschool TV show from the early 90s. SECC's Deputy […]
During this Research Brief Webinar on Tuesday, August 9 at 1 p.m. (ET), we will reveal the five new consumer segments developed in the “Consumer Pulse and Market Segmentation – […]
During this Peer Connect Webinar on Wednesday, August 24 at 1 p.m. (ET), we will delve into successful load management programs and provide details specifically on the benefits that have been delivered to consumers. To begin, Saint John Energy will present on their current and future strategy for demand reduction and provide details on their […]
During this DISTRIBUTECH webcast, SECC's Deputy Director Jason McGrade will provide a refreshed look at American consumers and what they think about energy. He will discuss what consumers know about energy efficiency (and where they get that info), their awareness of how their actions impact the grid, their interest in smart home technologies and more.
SECC will take part in Cooperative Insights' 2022 Member Engagement Summit on Wednesday, Sept. 21 through Thursday, Sept. 22 at the Renaissance Raleigh North Hills Hotel in Raleigh, N.C. Learn how our latest customer segmentation framework can help cooperatives deliver best in class service to their consumer-members.
Itron Inspire brings together leaders from across the energy, water, IIoT and smart city communities to share knowledge, learn from one another and explore the possibilities for a better connected, sustainable and more resourceful future. The main event, the Knowledge Conference, takes place Sept. 25-27 and includes a variety of keynotes, thought leadership panels, 90+ […]
During this Peer Connect Webinar on Wednesday, October 12 at 1 p.m. (ET), we’ll hear two electricity providers – MCE, a Community Choice Aggregation agency in California, and EnergyUnited, an […]
Join us at host utilities Ameren Missouri and Ameren Illinois in St. Louis on October 25-26 for the 2022 Members Meeting & Fall Workshop. This year's event, which is free […]
The 46th PLMA Conference, scheduled for November 14-16, 2022, will offer real-world insights from a diversity of energy practitioners whose work focuses on load management, demand response and distributed energy resources.
Join the Midwest Energy Efficiency Alliance for the region’s premier energy efficiency event. The 2023 Midwest Energy Solutions Conference will reunite the industry’s top innovators and decisionmakers in in the heart of Chicago for three days of inspiring talks, unparalleled networking and insightful panels.
Join the Smart Energy Consumer Collaborative at DISTRIBUTECH International for the 2023 Consumer Symposium, a one-of-a-kind event focusing on residential customers and their relationships with the smart grid, grid edge […]
Join PLMA for their DISTRIBUTECH 2023 PLMA Member Meetup in sunny San Diego, California! Stop by the Broken Yolk Café on 355 6th St. and grab a bite on Tuesday, February 7 from 7 to 8:15 a.m., before the morning’s keynote address. Breakfast is complimentary, but please RSVP to let PLMA know you’ll be there!
Join us at the leading transmission & distribution event, DISTRIBUTECH International®️, taking place February 7-9 in San Diego. Experience 13 expert-led education tracks, unparalleled networking opportunities and a packed trade […]
During this one-hour Peer Connect Webinar on Thursday, February 23 at 1 p.m. (ET), we will delve into SECC’s new “Segmentation in Action: Advancing the Customer Relationship” white paper, which provides detailed information on how to engage each of SECC’s five consumer segments and highlights utility programs that are likely to resonate with each segment. […]
Program managers, marketers, evaluators, consultants, policy experts and manufacturers in clean energy and efficiency gather to design to build the future. AESP’s Annual Conference program marries diverse perspectives with unrivaled […]
Advances in end-use technology and low-carbon electric generation, coupled with improvements in grid connectivity and consumer awareness and acceptance, have increased the value of beneficial electrification. This event will convene […]
Governments and utilities around the globe are focusing on net-zero, energy accessibility, reliability and affordability – and with it comes profound progression in the way people manage energy services. The SEW Digital Energy and Water Roadshow 2023 makes a stop in Atlanta to meet and discuss innovations, technology trends, customer and field service innovations, and […]
During this Research Brief Webinar on Wednesday, March 29 at 3 p.m. (ET), SECC’s Deputy Director Jason McGrade will give an overview of the “2023 State of the Consumer” report, which reviews SECC’s consumer research from 2022 and provides recommendations for how electric utilities and other stakeholders can deepen the relationship with today’s consumers. Following […]
Join SECC in Chicago on April 24th for a panel discussion on Distribution Innovation. From Substation to Feeder & Lateral to the End-Use Customer, SECC Deputy Director Jason McGrade joins a […]
From heat pumps to smart thermostats, many electricity providers today are engaging with consumers through innovative programs designed to help lower bills and advance energy equity. During this one-hour Peer Connect Webinar on Thursday, April 27 at 1 p.m. (ET), we’ll hear case studies from Saint John Energy and Ameren Illinois related to heating and […]
