Join rate design professionals in Austin, Texas to hear SECC's Deputy Director Jason McGrade discuss consumer awareness and understanding of today's electric rate plans. This session will provide a detailed […]
During the second 30-minute webinar in our series on energy affordability issues, we will continue sharing findings from the "Alleviating Americans’ Energy Burdens" survey, which investigated Americans’ struggles to pay […]
The Smart Utility Summit offers an opportunity for Electric Utilities from Municipalities and Rural Cooperatives across North America to connect with the industry's leading and most promising solution providers. The […]
Join us in Indianapolis at AESP's Summer Con to learn how utilities are continuing to explore different types of rate plans and payment options, while answering the question "what do […]
During the third and final 30-minute webinar in our summer series on energy affordability issues, we will share some closing thoughts on the new "Alleviating Americans’ Energy Burdens" survey. Then, […]
Join us for the 2023 Members Meeting & Fall Workshop, which will be hosted by Red Ventures in Charlotte on October 4-5! Registration is now open for members, and the […]
Inspire is Itron's premier, customer-focused event for utilities and smart communities. By gathering industry leaders together, Itron is able to explore technology and services to drive business transformation, reimagine customer […]
Hear from SECC's Deputy Director Jason McGrade as he leads a panel focused on educating and involving customers in the energy transition. As customers become more central to the energy […]
Don’t miss this opportunity to learn from experts and connect with peers. Dive into 55+ sessions and 50+ demos to experience the groundbreaking AI innovations from Dreamforce. Discover how you […]
During our final webinar of the year on Thursday, December 7 at 1 p.m. (ET), we will share findings from the "Extreme Weather and Power Outages: Communicating with Customers" survey, […]
In this session, SECC's Deputy Director Jason McGrade will dive into residential consumers’ awareness and understanding of today’s electric rate plans. Based on findings from SECC report - Electric Bills […]
During this Research Brief Webinar on Thursday, February 15 at 1 p.m. (ET), we will conduct a deep dive into the "Customer Satisfaction and the Smart Grid" report, which was […]
Join us for the 2024 Consumer Symposium, which will be held as part of DISTRIBUTECH International in Orlando on Monday, February 26.
EMC, the largest and longest-running gathering of retail energy executives in North America, brings together hundreds of energy companies, utilities, marketers, vendors, and suppliers in the retail energy industry to engage, educate and empower the competitive energy market and help shape its future. Join SECC's President & CEO Nathan Shannon in Houston as he discusses […]
As electricity providers move toward customer-centricity, they have a multitude of customer engagement and education strategies to consider for connecting with different types of consumers. During this one-hour Peer Connect Webinar on Tuesday, April 9 at 1 p.m. (ET), we will explore how community events can be an essential part of this engagement mix. First, […]
Over the past year, the Smart Energy Consumer Collaborative (SECC) conducted consumer research studies on electrification, the smart grid and renewable energy – plus Snapshot Surveys on energy burdens, outages and more. During this Research Brief Webinar on Wednesday, April 24 at 1 p.m. (ET), we will reveal the three major themes on today’s consumers […]
The 49th PLMA Conference will offer real-world insights into flexible load management, DERs as grid resources, decarbonization, EV managed charging and much more! Join PLMA in Portland, Oregon for exceptional peer-selected sessions, plentiful networking and important insights into the evolving energy transition.
During this one-hour Peer Connect Webinar on Wednesday, May 15 at 1 p.m. (ET), we will begin by reviewing the key findings from the new "Electric Vehicles: Exploring Consumers' Cost Concerns" survey. Then, we will hear from three electricity providers – Austin Energy, SELCO and Puget Sound Energy (PSE) – on how they are working […]
SECC's President & CEO Nathan Shannon will be sharing insights from the forthcoming small-and-medium business research. At Customer Connect 2024 in Denver, attendees will have the opportunity to engage with fellow industry leaders, ecosystem players, analysts and policymakers to drive forward the clean energy future. This event is invite-only. If you or someone you know […]
During this Research Brief Webinar on Tuesday, June 18 at 1 p.m. (ET), we will share the key findings from the "Understanding the SMB Landscape: New Needs and Concerns" report. Then, we will hear case studies on SMB programs from our guest speakers.
During this one-hour Peer Connect Webinar on Thursday, July 25 at 1 p.m. (ET), we will hear in-depth case studies from the winners of the 2024 Best Practices Awards in the Culture Transformation and Consumer Engagement categories. Avangrid will discuss the development of the Digital Center of Excellence (COE), a cross-functional business unit that is […]
During this one-hour Peer Connect Webinar on Tuesday, August 27 at 1 p.m. (ET), we will begin by reviewing the key findings of the new “Computing Consumer Interest in AI” survey, which examines consumers’ familiarity with AI systems, their interest in AI services from their electricity providers, their concerns around data privacy and more. Then, […]
During this half-hour Peer Connect Webinar on Wednesday, October 2 at 2 p.m. (ET), we will provide a look at what attendees can expect at the 2024 Members Meeting & Fall Workshop, which will be held at ICF’s corporate headquarters in Reston, Virginia on October 16-17.
SECC’s 2024 Members Meeting & Fall Workshop will be hosted at ICF’s corporate headquarters in Reston, Virginia on Wednesday, October 16 and Thursday, October 17. This year's program will feature a wider variety of sessions than ever before, including a rapid-fire discussion on takeaways from the Smart Energy Snapshot Series, two keynote addresses and collaborative […]
During this webinar, we will share the findings from our latest Snapshot Survey – “Don’t Leave Us in the Dark: Engaging Spanish-Speaking Households” – which explores Spanish speakers’ perceptions of their electricity providers, their struggles paying their electric bills, their support for renewable energy targets and more. Then, we will hear from three guest speakers […]
The WE3 Summit provides a unique opportunity for global leaders to showcase their commitment to sustainability, engage with the community and contribute to the collective effort of driving meaningful change in energy and water. Join SECC's President & CEO Nathan Shannon at this year's event in Huntington Beach, California.
During this Research Brief Webinar on Wednesday, December 11 at 1 p.m. (ET), we will share key findings from the "Modern Energy Messaging: Transactions to Relationships" report, which explores consumer awareness of energy-related messages and which of these messages are the most impactful in driving engagement. Following the research briefing, guest speakers will share additional […]
Organized by the Smart Grid Observer, the 6th EV Charging Infrastructure Summit - North America, East on January 28-29, 2025 in Atlanta convenes top industry experts and utility professionals to examine how growing EV adoption rates will impact the network, and what investments are needed to ensure grid stability and benefit. Join SECC's President & CEO […]
Join us at Landis+Gyr for our first Atlanta Members Luncheon of 2025. We will provide an overview of SECC’s recent initiatives – including research, education and events – during lunch and will then have the option to tour Landis+Gyr’s facilities. If you would like to attend, please RSVP with SECC’s Operations Manager DeMika Thomas-Hill by […]
During this 30-minute webinar on Wednesday, February 12 at 1 p.m. (ET), we will provide a look at what attendees can expect at SECC’s 2025 Consumer Symposium, which will be held as a DISTRIBUTECH partner event on Monday, March 24 in Dallas. Following the agenda overview from SECC’s Deputy Director Jason McGrade, we will hear […]
During this 30-minute webinar on Wednesday, March 12 at 1 p.m. (ET), we will share key findings from SECC’s “Warming Up to Winter Demand Response” survey and insights from program evaluations of winter demand response programs.
Registration is now open for SECC's 2025 Consumer Symposium, a one-day forum on energy consumers that will be hosted as a DISTRIBUTECH partner event on Monday, March 24 in Dallas. The theme for the 2025 event is Shaping the Future: Consumers and the Energy Movement, and we are currently developing an initial agenda around this […]
Parks Associates 16th annual Smart Energy Summit is co-located with DISTRIBUTECH for the second year in a row, March 25-26, at the Kay Bailey Hutchinson Convention Center in Dallas. Smart Energy Summit addresses the evolution of the consumer energy markets and new opportunities to drive engagement in utility-sponsored programs, with panels and networking sessions discussing […]
Struggling with increasing customer diversity in your electric cooperative? As energy consumption patterns shift, traditional rate designs may no longer meet the needs of your members. This conference will help you tackle these evolving challenges and guide your executive decisions on effective rate designs. Join SECC's President & CEO Nathan Shannon as he shares key […]
Exchange provides a forum for the Landis+Gyr community to share insights and ideas to enable a flexible, resilient grid. You will experience three full days of training and thought leadership content including access to over 70 hours of user forums, training sessions, utility case studies and guest speakers. Covering a range of topics, you’ll come […]
Connect, collaborate and drive change at Uplight Customer Connect 2025 on May 20-22 in Denver! Collaborate with other energy leaders and learn about the latest load flexibility and customer engagement industry trends, case studies and emerging technologies in the Mile High City. Registrations will be approved by Uplight as they curate the best participant mix. […]
U2030 IN-FLIGHT 2025 is a six-city “flight path” event series designed for utility professionals focused on billing and payment innovations, affordability and customer experience. SECC members can sign up for any of the events at the U2030 member rate of $59.
Join us for SECC’s inaugural Summer Summit, a half-day event at DTECH Midwest in Minneapolis that will get you updated on the present and future of energy consumers. Registration open now via DTECH Midwest, and the agenda will be available in the second half of May.
AESP’s Summer Con is now Flex Connect – bringing together energy efficiency, demand flexibility and distributed energy resources to create smarter, integrated solutions. Attendees will gain strategies, hands-on learning and real-world insights to make all the pieces fit – delivering greater value for customers, grids and programs. Join SECC’s President & CEO Nathan Shannon as […]
