SECC will take part in Cooperative Insights' 2022 Member Engagement Summit on Wednesday, Sept. 21 through Thursday, Sept. 22 at the Renaissance Raleigh North Hills Hotel in Raleigh, N.C. Learn how our latest customer segmentation framework can help cooperatives deliver best in class service to their consumer-members.
Itron Inspire brings together leaders from across the energy, water, IIoT and smart city communities to share knowledge, learn from one another and explore the possibilities for a better connected, sustainable and more resourceful future. The main event, the Knowledge Conference, takes place Sept. 25-27 and includes a variety of keynotes, thought leadership panels, 90+ […]
During this Peer Connect Webinar on Wednesday, October 12 at 1 p.m. (ET), we’ll hear two electricity providers – MCE, a Community Choice Aggregation agency in California, and EnergyUnited, an electric cooperative in North Carolina – discuss their innovative programs for residential customers.
Join us at host utilities Ameren Missouri and Ameren Illinois in St. Louis on October 25-26 for the 2022 Members Meeting & Fall Workshop. This year's event, which is free for members, will feature one full day of panels and keynotes, followed by a half-day of planning sessions for 2023. More information and registration details […]
The 46th PLMA Conference, scheduled for November 14-16, 2022, will offer real-world insights from a diversity of energy practitioners whose work focuses on load management, demand response and distributed energy resources.
Join the Midwest Energy Efficiency Alliance for the region’s premier energy efficiency event. The 2023 Midwest Energy Solutions Conference will reunite the industry’s top innovators and decisionmakers in in the heart of Chicago for three days of inspiring talks, unparalleled networking and insightful panels.
Join the Smart Energy Consumer Collaborative at DISTRIBUTECH International for the 2023 Consumer Symposium, a one-of-a-kind event focusing on residential customers and their relationships with the smart grid, grid edge tech, electric vehicles and related programs & services.
Join PLMA for their DISTRIBUTECH 2023 PLMA Member Meetup in sunny San Diego, California! Stop by the Broken Yolk Café on 355 6th St. and grab a bite on Tuesday, February 7 from 7 to 8:15 a.m., before the morning’s keynote address. Breakfast is complimentary, but please RSVP to let PLMA know you’ll be there!
Join us at the leading transmission & distribution event, DISTRIBUTECH International®️, taking place February 7-9 in San Diego. Experience 13 expert-led education tracks, unparalleled networking opportunities and a packed trade show floor with 400+ solution providers. Save 20 percent on your registration with our promo code DTPART3 at distributech.com.
During this one-hour Peer Connect Webinar on Thursday, February 23 at 1 p.m. (ET), we will delve into SECC’s new “Segmentation in Action: Advancing the Customer Relationship” white paper, which provides detailed information on how to engage each of SECC’s five consumer segments and highlights utility programs that are likely to resonate with each segment. […]
Program managers, marketers, evaluators, consultants, policy experts and manufacturers in clean energy and efficiency gather to design to build the future. AESP’s Annual Conference program marries diverse perspectives with unrivaled expertise to create a learning experience that can’t be replicated.
Advances in end-use technology and low-carbon electric generation, coupled with improvements in grid connectivity and consumer awareness and acceptance, have increased the value of beneficial electrification. This event will convene leaders from Georgia to discuss opportunities and challenges around further electrification of our economy.
Governments and utilities around the globe are focusing on net-zero, energy accessibility, reliability and affordability – and with it comes profound progression in the way people manage energy services. The SEW Digital Energy and Water Roadshow 2023 makes a stop in Atlanta to meet and discuss innovations, technology trends, customer and field service innovations, and […]
During this Research Brief Webinar on Wednesday, March 29 at 3 p.m. (ET), SECC’s Deputy Director Jason McGrade will give an overview of the “2023 State of the Consumer” report, which reviews SECC’s consumer research from 2022 and provides recommendations for how electric utilities and other stakeholders can deepen the relationship with today’s consumers. Following […]
Join SECC in Chicago on April 24th for a panel discussion on Distribution Innovation. From Substation to Feeder & Lateral to the End-Use Customer, SECC Deputy Director Jason McGrade joins a panel of industry leaders to discuss the changing needs within the energy industry.
From heat pumps to smart thermostats, many electricity providers today are engaging with consumers through innovative programs designed to help lower bills and advance energy equity. During this one-hour Peer Connect Webinar on Thursday, April 27 at 1 p.m. (ET), we’ll hear case studies from Saint John Energy and Ameren Illinois related to heating and […]
The 47th PLMA Conference, now being planned for May 8-10, 2023, will offer real-world insights into flexible load management, DERs as grid resources, EV grid impacts, LMI programs and more! We hope you'll join us for exceptional peer-selected sessions; plentiful networking; and access to important insights into the evolving energy transition.
The Electric Vehicle Driver Experience (EVDX) Solutions Lab is the first EV event to focus exclusively on understanding and improving the consumer and business EV experience and journey. It concentrates on programmatic solutions for utilities, governments, and non-profits currently working on the EV customer transition. Come learn from SECC and other leading experts in electric […]
Connect with peers, partners and the Landis+Gyr community at Exchange 2023. You will experience three days of user forums, training sessions, utility case studies and guest speakers who will challenge and inspire. Covering a range of topics, you'll come away with ideas and actions to maximize your investment and manage energy better.
The 8th Annual Grid Modernization Forum in Washington, D.C. will examine lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators and executives will share perspectives on how best to leverage smart grid investment, effectively engage customers and meet the challenges of the changing energy ecosystem.
During this Research Briefing Webinar on Thursday, June 15 at 1 p.m. (ET), we will share the key findings from the "Renewables: Engaging Consumers in the Clean Energy Transition" report, which aims to uncover the communications and engagement strategies needed to help consumers understand what it takes to transition to renewables. We will also hear […]
The Smart Energy Consumer Collaborative (SECC) invites you to the Atlanta Members Summer Luncheon hosted by Southface Energy Institute on Wednesday, July 19! From 11:30 a.m. to 1 p.m. (ET), members will have the opportunity to hear updates on SECC’s latest consumer research, education resources, events and more, while networking with fellow members over a […]
Join rate design professionals in Austin, Texas to hear SECC's Deputy Director Jason McGrade discuss consumer awareness and understanding of today's electric rate plans. This session will provide a detailed look at what today's consumers know, think and feel about their monthly electric bills and their electric rate plan options.
During the second 30-minute webinar in our series on energy affordability issues, we will continue sharing findings from the "Alleviating Americans’ Energy Burdens" survey, which investigated Americans’ struggles to pay their electric bills over the past year and the steps that they have taken to pay and/or reduce their bills. Then, we will hear a […]
The Smart Utility Summit offers an opportunity for Electric Utilities from Municipalities and Rural Cooperatives across North America to connect with the industry's leading and most promising solution providers. The Summit also provides Utility Professionals an opportunity to network with their peers and share opinions, strategies and solutions for success. Join SECC's President and CEO […]
Join us in Indianapolis at AESP's Summer Con to learn how utilities are continuing to explore different types of rate plans and payment options, while answering the question "what do consumers actually understand about these offerings?" SECC's Deputy Director Jason McGrade will lead a session to delve into consumer attitudes about time-varying rates, their monthly […]
During the third and final 30-minute webinar in our summer series on energy affordability issues, we will share some closing thoughts on the new "Alleviating Americans’ Energy Burdens" survey. Then, we will hear related presentations from Christopher Ayers, Executive Director of the North Carolina Utilities Commission Public Staff, and Shelby Linton-Keddie, Executive Director, State Regulatory […]
Join us for the 2023 Members Meeting & Fall Workshop, which will be hosted by Red Ventures in Charlotte on October 4-5! Registration is now open for members, and the two-day agenda will be available in the first half of June.
Inspire is Itron's premier, customer-focused event for utilities and smart communities. By gathering industry leaders together, Itron is able to explore technology and services to drive business transformation, reimagine customer engagement and ignite innovation. The main event, the Knowledge Conference, takes place Oct. 24-26 and includes a variety of keynotes, thought leadership panels, breakout sessions […]
Hear from SECC's Deputy Director Jason McGrade as he leads a panel focused on educating and involving customers in the energy transition. As customers become more central to the energy transition, many face a steep learning curve to make sense of the associated technical jargon, pricing structures, and energy efficiency measures. This session will help […]
Don’t miss this opportunity to learn from experts and connect with peers. Dive into 55+ sessions and 50+ demos to experience the groundbreaking AI innovations from Dreamforce. Discover how you can revolutionize business and become an Einstein with the world’s #1 AI CRM. All for free.
During our final webinar of the year on Thursday, December 7 at 1 p.m. (ET), we will share findings from the "Extreme Weather and Power Outages: Communicating with Customers" survey, which explored how to communicate with consumers about extreme weather and help them better prepare for potential outages. Then, a guest speaker from an electric […]
In this session, SECC's Deputy Director Jason McGrade will dive into residential consumers’ awareness and understanding of today’s electric rate plans. Based on findings from SECC report - Electric Bills and Rate Plans: Consumer Awareness and Understanding, this session will provide a detailed look at what today’s consumers know, think, and feel about their monthly […]
During this Research Brief Webinar on Thursday, February 15 at 1 p.m. (ET), we will conduct a deep dive into the "Customer Satisfaction and the Smart Grid" report, which was based on a nationally representative survey of 1,500 Americans. The new report explores consumer support for grid modernization (including willingness to pay for grid improvements), […]
Join us for the 2024 Consumer Symposium, which will be held as part of DISTRIBUTECH International in Orlando on Monday, February 26.
EMC, the largest and longest-running gathering of retail energy executives in North America, brings together hundreds of energy companies, utilities, marketers, vendors, and suppliers in the retail energy industry to engage, educate and empower the competitive energy market and help shape its future. Join SECC's President & CEO Nathan Shannon in Houston as he discusses […]
As electricity providers move toward customer-centricity, they have a multitude of customer engagement and education strategies to consider for connecting with different types of consumers. During this one-hour Peer Connect Webinar on Tuesday, April 9 at 1 p.m. (ET), we will explore how community events can be an essential part of this engagement mix. First, […]
Over the past year, the Smart Energy Consumer Collaborative (SECC) conducted consumer research studies on electrification, the smart grid and renewable energy – plus Snapshot Surveys on energy burdens, outages and more. During this Research Brief Webinar on Wednesday, April 24 at 1 p.m. (ET), we will reveal the three major themes on today’s consumers […]
The 49th PLMA Conference will offer real-world insights into flexible load management, DERs as grid resources, decarbonization, EV managed charging and much more! Join PLMA in Portland, Oregon for exceptional peer-selected sessions, plentiful networking and important insights into the evolving energy transition.
During this one-hour Peer Connect Webinar on Wednesday, May 15 at 1 p.m. (ET), we will begin by reviewing the key findings from the new "Electric Vehicles: Exploring Consumers' Cost […]
SECC's President & CEO Nathan Shannon will be sharing insights from the forthcoming small-and-medium business research. At Customer Connect 2024 in Denver, attendees will have the opportunity to engage with […]
During this Research Brief Webinar on Tuesday, June 18 at 1 p.m. (ET), we will share the key findings from the "Understanding the SMB Landscape: New Needs and Concerns" report. […]
During this one-hour Peer Connect Webinar on Thursday, July 25 at 1 p.m. (ET), we will hear in-depth case studies from the winners of the 2024 Best Practices Awards in […]
During this one-hour Peer Connect Webinar on Tuesday, August 27 at 1 p.m. (ET), we will begin by reviewing the key findings of the new “Computing Consumer Interest in AI” […]
During this half-hour Peer Connect Webinar on Wednesday, October 2 at 2 p.m. (ET), we will provide a look at what attendees can expect at the 2024 Members Meeting & Fall Workshop, which will be held at ICF’s corporate headquarters in Reston, Virginia on October 16-17.
SECC’s 2024 Members Meeting & Fall Workshop will be hosted at ICF’s corporate headquarters in Reston, Virginia on Wednesday, October 16 and Thursday, October 17. This year's program will feature a wider variety of sessions than ever before, including a rapid-fire discussion on takeaways from the Smart Energy Snapshot Series, two keynote addresses and collaborative […]
During this webinar, we will share the findings from our latest Snapshot Survey – “Don’t Leave Us in the Dark: Engaging Spanish-Speaking Households” – which explores Spanish speakers’ perceptions of their electricity providers, their struggles paying their electric bills, their support for renewable energy targets and more. Then, we will hear from three guest speakers […]
The WE3 Summit provides a unique opportunity for global leaders to showcase their commitment to sustainability, engage with the community and contribute to the collective effort of driving meaningful change in energy and water. Join SECC's President & CEO Nathan Shannon at this year's event in Huntington Beach, California.
During this Research Brief Webinar on Wednesday, December 11 at 1 p.m. (ET), we will share key findings from the "Modern Energy Messaging: Transactions to Relationships" report, which explores consumer awareness of energy-related messages and which of these messages are the most impactful in driving engagement. Following the research briefing, guest speakers will share additional […]
Organized by the Smart Grid Observer, the 6th EV Charging Infrastructure Summit - North America, East on January 28-29, 2025 in Atlanta convenes top industry experts and utility professionals to examine how growing EV adoption rates will impact the network, and what investments are needed to ensure grid stability and benefit. Join SECC's President & CEO […]
Join us at Landis+Gyr for our first Atlanta Members Luncheon of 2025. We will provide an overview of SECC’s recent initiatives – including research, education and events – during lunch and will then have the option to tour Landis+Gyr’s facilities. If you would like to attend, please RSVP with SECC’s Operations Manager DeMika Thomas-Hill by […]
During this 30-minute webinar on Wednesday, February 12 at 1 p.m. (ET), we will provide a look at what attendees can expect at SECC’s 2025 Consumer Symposium, which will be held as a DISTRIBUTECH partner event on Monday, March 24 in Dallas. Following the agenda overview from SECC’s Deputy Director Jason McGrade, we will hear […]
During this 30-minute webinar on Wednesday, March 12 at 1 p.m. (ET), we will share key findings from SECC’s “Warming Up to Winter Demand Response” survey and insights from program evaluations of winter demand response programs.
Registration is now open for SECC's 2025 Consumer Symposium, a one-day forum on energy consumers that will be hosted as a DISTRIBUTECH partner event on Monday, March 24 in Dallas. The theme for the 2025 event is Shaping the Future: Consumers and the Energy Movement, and we are currently developing an initial agenda around this […]
Parks Associates 16th annual Smart Energy Summit is co-located with DISTRIBUTECH for the second year in a row, March 25-26, at the Kay Bailey Hutchinson Convention Center in Dallas. Smart Energy Summit addresses the evolution of the consumer energy markets and new opportunities to drive engagement in utility-sponsored programs, with panels and networking sessions discussing […]
Struggling with increasing customer diversity in your electric cooperative? As energy consumption patterns shift, traditional rate designs may no longer meet the needs of your members. This conference will help you tackle these evolving challenges and guide your executive decisions on effective rate designs. Join SECC's President & CEO Nathan Shannon as he shares key […]
Exchange provides a forum for the Landis+Gyr community to share insights and ideas to enable a flexible, resilient grid. You will experience three full days of training and thought leadership content including access to over 70 hours of user forums, training sessions, utility case studies and guest speakers. Covering a range of topics, you’ll come […]
Connect, collaborate and drive change at Uplight Customer Connect 2025 on May 20-22 in Denver! Collaborate with other energy leaders and learn about the latest load flexibility and customer engagement industry trends, case studies and emerging technologies in the Mile High City. Registrations will be approved by Uplight as they curate the best participant mix. […]
U2030 IN-FLIGHT 2025 is a six-city “flight path” event series designed for utility professionals focused on billing and payment innovations, affordability and customer experience. SECC members can sign up for any of the events at the U2030 member rate of $59.
Join us for SECC’s inaugural Summer Summit, a half-day event at DTECH Midwest in Minneapolis that will get you updated on the present and future of energy consumers. Registration open now via DTECH Midwest, and the agenda will be available in the second half of May.
AESP’s Summer Con is now Flex Connect – bringing together energy efficiency, demand flexibility and distributed energy resources to create smarter, integrated solutions. Attendees will gain strategies, hands-on learning and real-world insights to make all the pieces fit – delivering greater value for customers, grids and programs. Join SECC’s President & CEO Nathan Shannon as […]
