SECC’s Virtual 2021 Consumer Symposium

SECC's virtual 2021 Consumer Symposium: Modernizing Consumer Engagement for a New Era is a one-of-a-kind event that focuses on energy customers and their relationships with the smart grid, grid edge […]

43rd PLMA Conference

Gain real-world insight from practitioners active in load management, including distributed energy resources and demand response. About 300 load management practitioners are expected to attend the 43rd PLMA Conference online, including private and publicly owned utilities, technology companies, energy and energy solution providers, equipment manufacturers, research and academic organizations, government and regulatory staff, and consultants.

6th Grid Modernization Forum

The 6th Annual Grid Modernization Forum, May 11-12, 2021 in Chicago, will examine lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators and executives will share perspectives on how best to leverage smart grid investment, effectively engage customers, and meet the challenges of the changing energy […]

2021 Best Practices – Part I Webinar

At this year’s virtual Consumer Symposium on April 21, the Smart Energy Consumer Collaborative will announce the six winners of the 2021 Best Practices Awards, which recognize customer-centric innovation and […]

How to Segment Customer Communications to Increase Revenue and Satisfaction [Webinar]

Every customer has different wants, interests and needs. And consumers expect to receive relevant communication. That’s why your energy utility needs to personalize your communications through audience segmentation. By identifying your customers’ motivations or interests, you can better target them with specific messaging and content to reach conversion and program participation goals. Join Questline and […]