6th Grid Modernization Forum

The 6th Annual Grid Modernization Forum, May 11-12, 2021 in Chicago, will examine lessons learned to date by industry leaders pushing the fronters of grid modernization and reliability. Key technology innovators and executives will share perspectives on how best to leverage smart grid investment, effectively engage customers, and meet the challenges of the changing energy […]

2021 Best Practices – Part I Webinar

At this year’s virtual Consumer Symposium on April 21, the Smart Energy Consumer Collaborative will announce the six winners of the 2021 Best Practices Awards, which recognize customer-centric innovation and excellence from electricity providers. In this Peer Connect Webinar on Thursday, May 13 at 1 p.m. (ET), we will hear 15-minute, case study-style presentations from […]

How to Segment Customer Communications to Increase Revenue and Satisfaction [Webinar]

Every customer has different wants, interests and needs. And consumers expect to receive relevant communication. That’s why your energy utility needs to personalize your communications through audience segmentation. By identifying your customers’ motivations or interests, you can better target them with specific messaging and content to reach conversion and program participation goals. Join Questline and […]

TOU Best Practices: How to Create Effective Customer Strategies [Webinar]

In this Energy Central webinar, speakers from Consumers Energy, PSEG-LI and Sacramento Municipal Utility District (SMUD) will share their time-of-use (TOU) best practices, along with advice on how to successfully champion these transitions internally. In addition, the panelists will discuss the value of GridX’s revenue-grade Enterprise Rate Engine to create the analytics and insight necessary […]

Smart Home and Energy Data: What Do Consumers Want? [Webinar]

Are adopters of smart home technologies satisfied with the devices in their home? Are they fully taking advantage of energy-saving capabilities? Why have non-adopters not pursued these devices? And what benefits and messaging would motivate them to adopt? These are a few questions that we’ll look to address in this upcoming webinar on the “Smart […]