2021 Best Practices – Part I Webinar
At this year’s virtual Consumer Symposium on April 21, the Smart Energy Consumer Collaborative will announce the six winners of the 2021 Best Practices Awards, which recognize customer-centric innovation and […]
5 events found.
How to Segment Customer Communications to Increase Revenue and Satisfaction [Webinar]
Every customer has different wants, interests and needs. And consumers expect to receive relevant communication. That’s why your energy utility needs to personalize your communications through audience segmentation. By identifying […]
TOU Best Practices: How to Create Effective Customer Strategies [Webinar]
In this Energy Central webinar, speakers from Consumers Energy, PSEG-LI and Sacramento Municipal Utility District (SMUD) will share their time-of-use (TOU) best practices, along with advice on how to successfully […]
Smart Home and Energy Data: What Do Consumers Want? [Webinar]
Are adopters of smart home technologies satisfied with the devices in their home? Are they fully taking advantage of energy-saving capabilities? Why have non-adopters not pursued these devices? And what […]
Summertime Energy Savings: Evaluating Smart Thermostat Programs [Webinar]
With summertime in full swing, we will take a deep dive into recent energy efficiency programs from California’s investor-owned utilities that incentivized smart thermostat adoption among residential customers. Based on […]
